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A vendor's payment schedule generally ____.


A) charges for handling the order if the order is prepaid
B) adds one percent of the cost to the total order per day after the order is placed
C) prohibits delayed billing
D) offers a discount for enclosing a check with the order
E) delays billing for 90 to 120 days

F) A) and B)
G) C) and E)

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Which of the following is a type of pointing device?


A) Scanner
B) Mouse
C) Cursor
D) Template
E) Keyboard

F) A) and B)
G) C) and D)

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The computers in a(n) _______ network are geographically close together, such as in the same building.

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local-area...

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The process used to determine whether you can correct a problem with a piece of equipment yourself, rather than calling for service, is known as _______.

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Staples and rubber bands are ____ supplies.


A) vital
B) incidental
C) periodic
D) general
E) clinical

F) A) and B)
G) B) and E)

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An advantage of a notebook computer is that it ____.


A) eliminates all the extra function keys on the keyboard
B) is larger and more capable than a desktop computer
C) operates on either a battery or an AC adapter
D) can be housed in a tower case and placed on the floor
E) eliminates the need for printers and scanners

F) None of the above
G) B) and C)

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When stocking shelves, it is important to ______ supplies by placing the oldest items in the front and newer items behind them.

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Which of the following are general supplies?


A) Erasers, envelopes, and notepads
B) Liquid hypoallergenic soap and paper towels
C) Appointment books and appointment cards
D) Sterile gloves and bandages
E) 50% dextrose solution

F) A) and D)
G) C) and D)

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Which of the following are examples of administrative supplies?


A) Disposable sheaths for thermometers
B) Paper towels and facial tissue
C) Stationery and insurance forms
D) Bandages and suture removal kits
E) Liquid hypoallergenic soap

F) A) and B)
G) B) and E)

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Most supplies in the medical office can be classified as administrative, clinical, or ____.


A) general
B) environmental
C) categorical
D) maintenance
E) laboratory

F) None of the above
G) A) and C)

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To avoid making a mistake by purchasing from a dishonest ________ solicitor, ask for the name and phone number of the company, then verify the number with the telephone company and verify the company with the Better Business Bureau.

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Which of the following is considered a computer input device?


A) Monitors
B) Printers
C) Scanners
D) Software
E) Batteries

F) A) and B)
G) All of the above

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Which of the following information is not needed in an equipment inventory?


A) Name of the equipment, including brand name
B) Model number and registration number
C) Place of purchase, including contact information
D) Name of the equipment this equipment is replacing
E) Product warranty, maintenance contract, and service contract

F) A) and B)
G) B) and D)

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Fax machines should not be placed in the examination rooms or reception area because many faxes to a medical office contain _______ health information.

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protected ...

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A purchase ________ is used to purchase expensive items for the medical practice and often requires the physician's or provider's approval.

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Stocking many spare supplies ____.


A) is the result of an organized medical assistant
B) is unwise because of the administrative budget
C) allows for supplies to be kept in several locations
D) makes supplies easier to count when doing inventory
E) creates increased need to discard expired administrative supplies

F) A) and B)
G) A) and D)

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Celia has been asked to make suggestions for upgrading the computer equipment in the medical office where she works. Currently, the office has one desktop computer that runs the Windows 2000 operating system and the Office 2002 applications. It has a CD-ROM drive, but no CD-R capability. It also has a telephone modem. The monitor is a 14-inch CRT model that has recently started wavering and "blinking out." Which of the following do you think Celia should recommend?


A) Replace the CD-ROM drive with a CD-R
B) Upgrade the operating system to Windows 7
C) Purchase a new system, because this one is too old to upgrade effectively
D) Replace the telephone modem with a cable modem
E) Replace the monitor with a flat-screen

F) B) and E)
G) A) and B)

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What term describes the communication that provides medical support to licensed providers caring for patients in rural areas?


A) CR-R technology
B) Telemedicine
C) Local area transmissions
D) Online help
E) Networking

F) A) and B)
G) B) and E)

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To avoid contamination, supplies should never be stored on the _______.

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A characteristic of a purchasing group is that it ____.


A) requires members to disclose the group's prices to other physicians
B) allows members to spend as much or as little as they need to
C) may require physicians to pay dues
D) generally saves a larger medical practice 5% on supplies
E) is often more expensive than buying supplies as individual offices

F) A) and D)
G) All of the above

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