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Decisions by boards of directors are always consistent with shareholder interests.

A) True
B) False

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False

Discuss what is meant by recognizing trade-off between efficiency and effectiveness and provide an example of how this attribute of strategic management could influence the strategic decisions of a firm.

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Efficiency involves the wise use of reso...

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The four key attributes of strategic management include all of the following except


A) including multiple stakeholder interests in decision making.
B) incorporating both short-term and long-term perspectives.
C) recognizing the trade-offs between effectiveness and efficiency.
D) emphasis on the attainment of short-term objectives.

E) A) and D)
F) A) and C)

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In contrast to an organization's vision, its mission should


A) be shorter in length.
B) encompass both the purpose of the company as well as the basis of competition.
C) encompass all the major rules and regulations of the corporate work force.
D) be less detailed.

E) A) and B)
F) C) and D)

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Sears has developed a sophisticated quantitative model and found that there were positive relationships between employee satisfaction, customer satisfaction, and financial results. According to the text, this is an example of


A) zero-sum relationship among stakeholders.
B) stakeholder symbiosis.
C) rewarding stakeholders.
D) emphasizing financial returns.

E) C) and D)
F) B) and C)

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B

Examples of _____ include "To be the happiest place on earth" (Disney) , and "Restoring patients to full life" (Medtronics) .


A) vision statements
B) mission statements
C) strategic objectives
D) operational objectives

E) B) and C)
F) A) and B)

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Peter Senge, of MIT recognized three types of leaders. _____ are individuals that, although having little positional power and formal authority, generate their power through the conviction and clarity of their ideas.


A) Local line leaders
B) Executive leaders
C) Internal networkers
D) Shop floor leaders

E) B) and C)
F) A) and B)

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Shareholders in a company are the only individuals with an interest in the financial performance in the company.

A) True
B) False

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Symbiosis is the ability to recognize interdependencies among the interests of multiple stakeholders within and outside an organization.

A) True
B) False

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A firm has a variety of different stakeholders. Identify several possible stakeholders a firm may have and discuss how the firm may achieve stakeholder symbiosis.

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Stakeholders include suppliers...

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Effective vision statements include


A) all strategic directions of the organization.
B) a brief statement of the company's direction.
C) strategic posturing and future objectives.
D) financial objectives and projected figures.

E) A) and B)
F) A) and C)

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Strategic management consists of the analysis, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.

A) True
B) False

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True

While working to prioritize and fulfill their responsibilities, members of an organization's board of directors should


A) represent their own interests.
B) represent the interests of the shareholders.
C) direct all actions of the CEO.
D) emphasize the importance of short-term goals.

E) B) and D)
F) A) and D)

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The four key attributes of strategic management include the idea that a


A) strategy must be directed toward overall organizational goals and objectives.
B) strategy must be focused on long-term objectives.
C) strategy must be focused on one specific area of an organization.
D) strategy must focus on competitor strengths.

E) C) and D)
F) B) and D)

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Globalization is the flow of capital, people, and information throughout the world.

A) True
B) False

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Strategic objectives should be measurable, specific, appropriate, and realistic, but not constrained by time deadlines.

A) True
B) False

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Vision statements are used to create a better understanding of the organization's overall purpose and direction. Vision statements


A) are very specific.
B) provide specific objectives.
C) set organizational structure.
D) evoke powerful and compelling mental images.

E) A) and B)
F) A) and C)

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Objectives in organizations should be clear, stated, and known by employees throughout the organization.

A) True
B) False

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Strategic management should only include short-term objectives. Long-term objectives are covered in the organization's vision statement.

A) True
B) False

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Organizational goals and objectives should be vague in order to allow for changes in strategy.

A) True
B) False

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