Question 1

A company's ________ are the rules or guidelines that dictate its day-to-day workings.

Accepted Answer

The answer of A company's ________ are the rules or...

Question 2

Another name for the Employer's Quarterly Federal Tax Return is ____.

Accepted Answer

A)   Form 940
B)   Form 941
C)   Form W-2
D)   Form W-3
E)   Form W-4F) B) and E)
G) All of the above

Question 3

The medical office's ________ is created annually and predicts the expenses and revenues related to operations over a given period of time.

Accepted Answer

The answer of The medical office's ________ is created annually...

Question 4

An employee's W-4 form should be ____.

Accepted Answer

A)   completed only at the beginning of employment
B)   updated monthly
C)   updated every six months
D)   updated yearly
E)   updated every five yearsF) C) and D)
G) B) and E)

Question 5

John has been a medical assistant at the medical practice for 2 years and has always tried to do his job well. No matter how well he performs, his coworker Angie, who has been there for 5 years, finds something to complain about regarding his work. He has talked to Angie about this, but Angie's behavior has not changed. Although John loves his job, he feels that he is being unfairly targeted. What can John do as a next step in resolving this issue?

Accepted Answer

A)   Begin complaining to Angie about her work
B)   Encourage Angie to find another job
C)   Ask the practice manager to mediate
D)   Ask the practice manager to replace Angie
E)   Complain to other office workers about Angie's behaviorF) None of the above
G) A) and E)

Question 6

To avoid writing checks for small amounts, you may pay for small purchases using the ________ fund, which is cash that is kept on hand in the office.

Accepted Answer

The answer of To avoid writing checks for small amounts,...

Question 7

A clinical procedures manual would be most likely to include ____.

Accepted Answer

A)   appropriate telephone procedures for emergency calls
B)   reagents, standards, and controls used
C)   guidelines for releasing patient PHI
D)   templates for normal lab and X-ray results
E)   guidelines for "clean" claim submissionF) A) and D)
G) C) and E)

Question 8

Money from the petty cash fund should be used for purchases such as ____.

Accepted Answer

A)   new office furniture
B)   postage-due fees and holiday decorations
C)   everyday medical supplies, such as tongue blades and bandages
D)   medications that are administered in the office
E)   general office supplies such as antibacterial hand soap and tissuesF) A) and D)
G) B) and E)

Question 9

The "maps" used to accomplish policies in a medical office are ________.

Accepted Answer

The answer of The "maps" used to accomplish policies in...

Question 10

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Accepted Answer

The answer of Physician assistants and nurse practitioners in a...

Question 11

The list of topics for a meeting and the order in which they will be addressed is called a(n) ________.

Accepted Answer

The answer of The list of topics for a meeting...

Question 12

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

Accepted Answer

A)   $400
B)   $500
C)   $600
D)   $700
E)   $800F) A) and E)
G) None of the above

Question 13

Following a problem or issue from its initial identification through its resolution is known as ________.

Accepted Answer

The answer of Following a problem or issue from its...

Question 14

Shannon is the practice manager for a mid-size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview?

Accepted Answer

A)   "Have you ever worked under a different name?"
B)   "Can you perform the duties of the job you are applying for?"
C)   "Do you have a university or college degree?"
D)   "Are you a union member?"
E)   "Are there specific times that you cannot work?"F) A) and B)
G) A) and C)

Question 15

The basics of hiring a successful employee include ____.

Accepted Answer

A)   checking references after hiring the person
B)   discussing policies and procedures early
C)   having a set pay scale for new hires
D)   hiring the first person who applies
E)   assuming that newly hired people need no trainingF) All of the above
G) A) and E)

Question 16

Which of the following is most likely to be found in the P&P manual for a medical office?

Accepted Answer

A)   Physician credentials
B)   Practice budget
C)   Dress code
D)   Meeting agendas
E)   Earnings recordsF) B) and C)
G) C) and E)

Question 17

The physicians in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asks you for advice. Which of the following responses would be most helpful to Brenda?

Accepted Answer

A)   "Make sure the goals you set are measurable, so the employees can see their progress."
B)   "Do not allow the employees to tell you what they think their goals should be."
C)   "Make the goals so difficult that the employees will not be able to attain them."
D)   "There is no need to evaluate progress after you set the goals."
E)   "To avoid pressuring the employees, avoid specifying time frames for completion."F) A) and D)
G) A) and B)

Question 18

Gross earnings minus total deductions equal ________ earnings.

Accepted Answer

The answer of Gross earnings minus total deductions equal ________...

Question 19

Another name for an employee's Withholding Allowance Certificate is ____.

Accepted Answer

A)   Form 940
B)   Form 941
C)   Form W-2
D)   Form W-3
E)   Form W-4F) C) and D)
G) All of the above

Question 20

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Accepted Answer

A)   EIN
B)   TAXLINK
C)   FUTA
D)   IRS
E)   SUTAF) None of the above
G) C) and D)

Exam 56: Practice Management

A clinical procedures manual would be most likely to include ____.

Correct Answer
verified

To avoid writing checks for small amounts, you may pay for small purchases using the ________ fund, which is cash that is kept on hand in the office.

Correct Answer
verified

Money from the petty cash fund should be used for purchases such as ____.

Correct Answer
verified

Gross earnings minus total deductions equal ________ earnings.

Correct Answer
verified

The medical office's ________ is created annually and predicts the expenses and revenues related to operations over a given period of time.

Correct Answer
verified

Another name for the Employer's Quarterly Federal Tax Return is ____.

Correct Answer
verified

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Correct Answer
verified

The list of topics for a meeting and the order in which they will be addressed is called a(n) ________.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

A company's ________ are the rules or guidelines that dictate its day-to-day workings.

Correct Answer
verified

Following a problem or issue from its initial identification through its resolution is known as ________.

Correct Answer
verified

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

Correct Answer
verified

The basics of hiring a successful employee include ____.

Correct Answer
verified

Which of the following is most likely to be found in the P&P manual for a medical office?

Correct Answer
verified

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Correct Answer
verified

An employee's W-4 form should be ____.

Correct Answer
verified

Another name for an employee's Withholding Allowance Certificate is ____.

Correct Answer
verified

The "maps" used to accomplish policies in a medical office are ________.

Correct Answer
verified

Shannon is the practice manager for a mid-size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview?

Correct Answer
verified

Exam 56: Practice Management

A clinical procedures manual would be most likely to include ____.

Correct AnswerverifiedShow Answer

To avoid writing checks for small amounts, you may pay for small purchases using the ________ fund, which is cash that is kept on hand in the office.

Correct AnswerverifiedShow Answer

Money from the petty cash fund should be used for purchases such as ____.

Correct AnswerverifiedShow Answer

Gross earnings minus total deductions equal ________ earnings.

Correct AnswerverifiedShow Answer

The medical office's ________ is created annually and predicts the expenses and revenues related to operations over a given period of time.

Correct AnswerverifiedShow Answer

Another name for the Employer's Quarterly Federal Tax Return is ____.

Correct AnswerverifiedShow Answer

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Correct AnswerverifiedShow Answer

The list of topics for a meeting and the order in which they will be addressed is called a(n) ________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A company's ________ are the rules or guidelines that dictate its day-to-day workings.

Correct AnswerverifiedShow Answer

Following a problem or issue from its initial identification through its resolution is known as ________.

Correct AnswerverifiedShow Answer

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

Correct AnswerverifiedShow Answer

The basics of hiring a successful employee include ____.

Correct AnswerverifiedShow Answer

Which of the following is most likely to be found in the P&P manual for a medical office?

Correct AnswerverifiedShow Answer

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Correct AnswerverifiedShow Answer

An employee's W-4 form should be ____.

Correct AnswerverifiedShow Answer

Another name for an employee's Withholding Allowance Certificate is ____.

Correct AnswerverifiedShow Answer

The "maps" used to accomplish policies in a medical office are ________.

Correct AnswerverifiedShow Answer

Shannon is the practice manager for a mid-size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview?

Correct AnswerverifiedShow Answer

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