FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 1

Multiple Choice

Review LaterAdd Note

Review Later

In managing virtual workers,a manager should

A) give directions only by phone or in person.
B) make sure the worker is keeping to a fixed schedule of hours.
C) set goals that focus on team members' personal enrichment.
D) meet regularly,face-to-face.
E) set up large teams composed of employees from different departments across the organization.

F) A) and E)
G) A) and D)

Correct Answer

verified

Show Answer

Question 2

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following is the best way to manage virtual teams?

A) Make sure that the majority of your team members are junior-level staffers who have no more than a year's tenure at the company.
B) Check in regularly,but resist the urge to micromanage.
C) Require all team members to work on the same schedule-say,Monday through Friday,from 9 a.m.until 6 p.m.
D) Meet with each individual member of the team at least twice a week.
E) Avoid face-to-face communication and convey information primarily through email and texts.

F) A) and B)
G) A) and C)

Correct Answer

verified

Show Answer

Question 3

Multiple Choice

Review LaterAdd Note

A(n) ________ group is created to do something productive for the organization and is headed by a leader.For example,this group may be created to develop a new line of skin-care products specifically for people over the age of 60)

______ is the conflict-handling style in which both parties give up something to gain something.

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.For example,Sasha and Alexandra,who both work as salespeople at a local boutique,may simply not like each other.

Which of the following is not a benefit of teamwork in an organization?

Because hard feelings about group leadership and assignments have passed,the members of Robin's group now seem to be relating much better.At the meeting tomorrow,she should take advantage of this moment by

_________,the second stage of team development,is characterized by the emergence of individual personalities and roles and conflicts within the group.

Tension was apparent as the management team discussed changes to promotion requirements.But then Chris made a joke about Jake's white-knuckled grip on his pen,and the laughter seemed to lighten the mood.Chris was acting in a ______ role.

Common commitment is the essence of a team,and what differentiates it from a group.

This question contains two parts;be sure to answer both.First,define a virtual team and explain some of its benefits.Second,suppose you are the leader of a virtual team that writes test questions for the SAT test.Your team is composed of six members who live and work in three different countries-question writers,question testers,and administrative assistants.What are some of the challenges you might face in leading the team,and what techniques might you use to face those challenges?

Which of the following is not considered an essential consideration in building a group into an effective team?

The best way to manage virtual teams is to focus on what's accomplished,not whether an employee is working from her patio or at 10 p.m.

Twenty-six new employees from Global Technologies Inc.are attending orientation,receiving information about company policies,and filling out various forms.These employees comprise a group.

This question contains two parts;be sure to answer both.First,list the four devices for stimulating constructive conflict.Next,suppose that you own a small hardware store in the downtown area.You have watched your business get drained away by huge retailers like The Home Depot and Lowe's.You decide you want to "explode" your business model and make some drastic changes.Explain how you would use two of these devices within your organization to brainstorm a way to remain in business and return to profitability.

Molly organized several teachers to discuss the school's interior painting scheduled for the summer.They looked at several brands and heard a presentation by a designer who then helped them choose a color palette to recommend to school administrators.In this instance,the teachers made up a(n)

This question contains two parts;be sure to answer both.First,explain the five stages of group development.Second,imagine you are assembling a work group whose goal is to create a business model for a transportation service that will compete with taxis,limousines,Uber,and Lyft.Dicuss what you would do to facilitate group development at each stage. Forming: the process of getting oriented and acquainted.People ask,"Why are we here?" Leaders should help people get to know each other.

Collaborating-devising solutions that benefit both parties;appropriate for complex issues plagued by misunderstanding.

Someone at a team meeting who says,"Let's hear from those who oppose this plan," is performing a ______ role.

During the performing stage of team development,the group answers the question