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Which of the following statements about organizational culture is true?


A) Organizational culture shapes the behavior of employees, and thus impacts organizational effectiveness.
B) Organizational culture of an overseas franchisee is always the same as the culture of the nation in which the organization's headquarters are located.
C) Organizational culture will necessarily be the same throughout an organization's subunits.
D) Organizational culture refers to the cultural and artistic charities that an organization supports.
E) Organizational culture is frequently and easily changed by most organizations.

F) B) and C)
G) None of the above

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A person who purchases stock in a company becomes a(n) _____ of the company.


A) member of the board of directors
B) customer
C) strategic partner
D) owner
E) regulator

F) A) and D)
G) A) and C)

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Alex, one of the proprietors of Atlas Corp. is worried.The stock market was not doing well, unemployment was 10 percent, inflation was on the rise again, and government debt was still increasing. These concerns of Alex are related to the _____ dimension of the general environment of Atlas Corp.


A) legal
B) sociocultural
C) technological
D) political
E) economic

F) A) and D)
G) B) and E)

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Which of the following would supply capital to a business?


A) Employment agencies
B) Regulators
C) Banks
D) Board of directors
E) Employees

F) All of the above
G) C) and E)

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As an internationalization strategy, the typical use of maquiladoras by U.S. firms is a form of _____.


A) strategic alliance
B) licensing agreement
C) direct investment
D) joint venture
E) franchising

F) A) and E)
G) A) and C)

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Which of the following is an element of an organization's internal environment?


A) Government regulations
B) Competitors
C) Facilities
D) Strategic allies
E) Technology suppliers

F) B) and E)
G) C) and E)

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A group organized by its members to attempt to influence organizations is known as a(n) :


A) interest group.
B) board of directors.
C) strategic ally.
D) competitor.
E) ethics committee.

F) A) and E)
G) None of the above

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Define the internal environment of an organization, and describe its four major elements.

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An organization's internal environment c...

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Which of the following is an advantage of licensing as an approach to internationalization?


A) Lack of competition
B) Extended profitability
C) Lesser uncertainty
D) Flexibility
E) Shared ownership

F) All of the above
G) A) and E)

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_____ gives preference to domestic producers through content or price restrictions.


A) "Buy national" legislation
B) "Go local" strategy
C) Federal acquisition regulation
D) Trade agreements legislation
E) "Ban maquiladoras" policy

F) None of the above
G) A) and B)

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Nonstop is a free instant messaging and voice chat service that allows users to communicate with each other, using a microphone and/or a webcam, over the Internet. Its popularity is increasing and, as a result, the number of people using Chatterbox, another instant texting service, has decreased. Nonstop is a _____ to Chatterbox.


A) competitor
B) supplier
C) customer
D) strategic partner
E) regulator

F) All of the above
G) B) and D)

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For a private college, parents of students may be considered part of the _____ dimension of the task environment.


A) supplier
B) competitor
C) regulator
D) strategic partner
E) customer

F) All of the above
G) A) and B)

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Almonds United Inc., a company that produces almonds, is based in California, United States. Almonds United ensures that most of its produce is sold in the local market and not more than 20 percent is sold in the Indian markets each year. This is in accordance with the U.S. government's voluntary limit on trade with India. Almonds United is following the _____ exercised by the U.S. government.


A) franchising agreement
B) direct investment
C) strategic alliance
D) licensing agreement
E) export restraint agreement

F) A) and B)
G) A) and C)

Correct Answer

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Ralph Corp. and Swan Inc. are strategic partners. In this context, which of the following statements is most accurate?


A) Ralph and Swan produce the same goods and share the same market.
B) Ralph procures and provides all the raw materials and labour used by Swan for production.
C) Ralph purchases raw materials from Swan in large volumes and uses it to manufacture its products for retail sale.
D) Ralph sells Swan's merchandise at its stores and Swan promotes Ralph stores in its advertisements.
E) Ralph has been using the media to call attention to the negative impact of using Swan's products.

F) A) and B)
G) A) and C)

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Accords reached by governments in which countries voluntarily limit the volume or value of goods they export to or import from one another are known as _____.


A) service-level agreements
B) licensing agreements
C) export restraint agreements
D) strategic alliance agreements
E) operational-level agreements

F) B) and C)
G) A) and E)

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Hike and Loiters are two shoe manufacturers. Their products are similar, they are in the same price range, and their consumers keep switching between their products. This makes them:


A) strategic allies.
B) competitors.
C) associates.
D) regulators.
E) suppliers.

F) A) and B)
G) None of the above

Correct Answer

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Which of the following is a concern of the economic dimension of an organization's general environment?


A) Organization's policies and practices
B) Inflation, interest rates, and unemployment
C) Tools, methods, and technology
D) Government regulations
E) Offices, production facilities, and cafeteria

F) C) and D)
G) A) and B)

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Match the following numbered items with the most accurate response letter, regarding the advantages of approaches to internationalization. A response may be used once, more than once, or not at all. -Quick market entry


A) Importing or exporting
B) Licensing
C) Strategic alliances
D) Direct Investment

E) A) and B)
F) All of the above

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_____ are, in effect, export quotas.


A) Export restraint agreements
B) Export licensing agreements
C) Service-level agreements
D) Export tariffs
E) Strategic alliance agreements

F) C) and D)
G) A) and C)

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The term _____ refers to an individual's personal beliefs about whether a behavior, action, or decision is right or wrong.


A) justice
B) culture
C) ethics
D) aesthetics
E) regulations

F) D) and E)
G) A) and C)

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