Question 1

Which of the following is an example of a behavioral interview question?

Accepted Answer

A)  Who in your life has most inspired you and why? 
B)  An irate customer is demanding her money back. How would you handle the situation? 
C)  Tell me about a time when you solved a difficult problem.
D)  Describe your ideal work environment.E) A) and B)
F) A) and C)

Question 2

During a job interview, you will want to send positive nonverbal messages. List and describe five suggestions for sending the right nonverbal messages during interviews.

Accepted Answer

Student answers will vary but will inclu...

Question 3

____________________ interviews, where interviewers take turns asking questions, are usually conducted by people who will be your supervisors and colleagues.

Accepted Answer

The answer of ____________________ interviews, where interviewers take turns asking...

Question 4

If you are turned down for a position, employment specialists recommend writing a rejection follow-up letter to the potential employer.

Accepted Answer

A) True 
 B)False

Question 5

After writing a follow-up message to thank your interviewer, your next step should be

Accepted Answer

A)  alerting your references that they may be contacted.
B)  sending a small gift to the receptionist to show your appreciation.
C)  calling the company's human resources department to learn more about your competitors for the available position.
D)  waiting at least one month for a call of acceptance or rejection.E) B) and D)
F) C) and D)

Question 6

Which of the following is an example of an inappropriate, and potentially illegal, interview question?

Accepted Answer

A)  Are you a U.S. citizen? 
B)  Are you available to work on weekends and holidays? 
C)  Do you have adequate child-care arrangements? 
D)  All of these questions are inappropriate and potentially illegal.E) A) and B)
F) A) and C)

Question 7

____________________ interviews are meant to test your reactions during nerve-wracking situations.

Accepted Answer

The answer of ____________________ interviews are meant to test your...

Question 8

After a job interview, you should always send a(n) ____________________ note, e-mail, or letter, also called a follow-up message.

Accepted Answer

The answer of After a job interview, you should always...

Question 9

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do?

Accepted Answer

A)  Do nothing because the employer will figure out soon enough that she isn't going to accept the position.
B)  Accept the position anyway to ensure that she'll have a back-up plan in case no other offers come in.
C)  Visit the employer in person to explain in detail why she isn't going to accept the position.
D)  Write a letter thanking the employer for the job offer and briefly explaining that she is turning it down.E) All of the above
F) B) and C)

Question 10

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

Accepted Answer

A) True 
 B)False

Question 11

Even if you discuss your resignation in person with your supervisor, it is a good idea to document your resignation with a formal letter.

Accepted Answer

A) True 
 B)False

Question 12

What is the best answer to the interview question Why do you want to work for us?

Accepted Answer

A)  Because I heard that you pay really well and offer a solid benefits package.
B)  I'm broke, and I really need a job so that I can pay my bills and support my children.
C)  Everyone says that you treat your employees really well and provide a laid-back work environment.
D)  Your high-quality products and your commitment to our community are impressive, and I would like to be a part of helping you meet your goals.E) B) and C)
F) A) and B)

Question 13

If you are asked an inappropriate question during an interview, it is best to refuse to answer it.

Accepted Answer

A) True 
 B)False

Question 14

Tanisha is actively looking for a job and knows that she may soon receive phone calls from prospective employers. What is the best advice you can give her so that she'll make a good first impression?

Accepted Answer

A)  Inform her children that they must answer the phone promptly to avoid missing any job calls.
B)  Don't use voice mail to screen calls because doing so is considered rude; therefore, answer the phone every time it rings.
C)  If caught off guard by a call, ask whether she can call back in a few minutes.
D)  Use a generic computer-generated voice-mail message to ensure that her outgoing message sounds professional.E) B) and D)
F) A) and B)

Question 15

Which of the following is a reason that employers have cited for not considering an applicant after an online search?

Accepted Answer

A)  The applicant exhibited poor communication skills.
B)  The applicant revealed a current or previous employer's confidential information.
C)  The applicant posted provocative or inappropriate photographs or information.
D)  Employers have cited all of these as reasons for not considering an applicant after an online search.E) None of the above
F) B) and C)

Question 16

____________________, video, and virtual interviews use technology such as webcams to interview job candidates from a distance.

Accepted Answer

The answer of ____________________, video, and virtual interviews use technology...

Question 17

Thomas has an interview with a large company in his hometown, and he knows that one of the most important steps in effective interviewing is gathering detailed information about a prospective employer. What information should he locate about the company before his interview?

Accepted Answer

A)  The company's history, mission, and goals 
B)  The company's customers and competitors 
C)  The company's reputation in the community and financial condition 
D)  Thomas should find out all of this information about the prospective employer.E) All of the above
F) A) and D)

Question 18

What is your native language? is an example of an inappropriate question.

Accepted Answer

A) True 
 B)False

Question 19

When asked about your salary expectations, be sure to give a specific dollar-per-hour amount.

Accepted Answer

A) True 
 B)False

Question 20

When filling out a job application, what should you do?

Accepted Answer

A)  Look over all questions before starting.
B)  Leave any unrelated questions blank.
C)  Fill out the application in pencil so that you can erase any mistakes you might make.
D)  To keep your options open, write Anything or Open when asked what position you desire.E) All of the above
F) A) and B)

Exam 16: Interviewing and Following up

Which of the following is an example of an inappropriate, and potentially illegal, interview question?

Correct AnswerverifiedShow Answer

Which of the following is an example of a behavioral interview question?

Correct AnswerverifiedShow Answer

What is the best answer to the interview question Why do you want to work for us?

Correct AnswerverifiedShow Answer

If you are asked an inappropriate question during an interview, it is best to refuse to answer it.

Correct AnswerverifiedShow Answer

When filling out a job application, what should you do?

Correct AnswerverifiedShow Answer

During a job interview, you will want to send positive nonverbal messages. List and describe five suggestions for sending the right nonverbal messages during interviews.

Correct AnswerverifiedStudent answers will vary but will inclu...View AnswerShow Answer

After a job interview, you should always send a(n) ____________________ note, e-mail, or letter, also called a follow-up message.

Correct AnswerverifiedShow Answer

____________________ interviews, where interviewers take turns asking questions, are usually conducted by people who will be your supervisors and colleagues.

Correct AnswerverifiedShow Answer

Which of the following is a reason that employers have cited for not considering an applicant after an online search?

Correct AnswerverifiedShow Answer

____________________, video, and virtual interviews use technology such as webcams to interview job candidates from a distance.

Correct AnswerverifiedShow Answer

If you are turned down for a position, employment specialists recommend writing a rejection follow-up letter to the potential employer.

Correct AnswerverifiedShow Answer

Thomas has an interview with a large company in his hometown, and he knows that one of the most important steps in effective interviewing is gathering detailed information about a prospective employer. What information should he locate about the company before his interview?

Correct AnswerverifiedShow Answer

Tanisha is actively looking for a job and knows that she may soon receive phone calls from prospective employers. What is the best advice you can give her so that she'll make a good first impression?

Correct AnswerverifiedShow Answer

____________________ interviews are meant to test your reactions during nerve-wracking situations.

Correct AnswerverifiedShow Answer

Even if you discuss your resignation in person with your supervisor, it is a good idea to document your resignation with a formal letter.

Correct AnswerverifiedShow Answer

After writing a follow-up message to thank your interviewer, your next step should be

Correct AnswerverifiedShow Answer

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

Correct AnswerverifiedShow Answer

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do?

Correct AnswerverifiedShow Answer

When asked about your salary expectations, be sure to give a specific dollar-per-hour amount.

Correct AnswerverifiedShow Answer

What is your native language? is an example of an inappropriate question.

Correct AnswerverifiedShow Answer

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Student answers will vary but will inclu...
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