Question 1

An active, constructive response to a negative situation in which individuals attempt to improve the situation, is referred to as

Accepted Answer

A)   voice.
B)   neglect.
C)   loyalty.
D)   exit.
E)   honesty.F) B) and D)
G) A) and B)

Question 2

________ adjustment, the extent to which expatriates have difficulty socializing and interacting with members of the host culture, can affect the level of organizational commitment in global organizations.

Accepted Answer

A)   Interaction
B)   Cultural
C)   Work
D)   Psychological
E)   RelationalF) D) and E)
G) A) and E)

Question 3

A passive, constructive response to negative events that maintains public support for the situation while the individual privately hopes for improvement is referred to as

Accepted Answer

A)   voice.
B)   exit.
C)   neglect.
D)   loyalty.
E)   ignorance.F) B) and E)
G) A) and B)

Question 4

Which model of withdrawal has received the most scientific support?

Accepted Answer

A)   individualistic model
B)   compensatory forms model
C)   independent forms model
D)   autonomous model
E)   progression modelF) C) and E)
G) B) and C)

Question 5

Employees who feel a sense of ________ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.

Accepted Answer

A)   normative
B)   evaluative
C)   affective
D)   proactive
E)   continuanceF) None of the above
G) A) and B)

Question 6

The ________ model suggests that employees with fewer bonds will be most likely to quit the organization.

Accepted Answer

A)   social influence
B)   social impact
C)   erosion
D)   decay
E)   continuityF) B) and D)
G) B) and C)

Question 7

Apathetics tend to respond to negative events with ________ because they are low performers who lack marketable skills and who do not have a high enough level of organizational commitment needed to engage in acts of citizenship.

Accepted Answer

A)   loyalty
B)   exit
C)   influence
D)   voice
E)   neglectF) B) and C)
G) D) and E)

Question 8

Lone wolves are likely to respond to negative events with

Accepted Answer

A)   loyalty.
B)   exit.
C)   neglect.
D)   voice.
E)   ignorance.F) B) and E)
G) A) and D)

Question 9

Annalise worked with Perry five years ago at a different company, and they had constant personality clashes. Annalise is a team player who prizes loyalty to the team above individual accomplishments. She has been unhappy at Axon for some time and has been considering sending out her CV to other companies. However, when she discovers that Perry is joining the team, she turns in her resignation. Annalise's response is best described as an example of

Accepted Answer

A)   ignorance.
B)   neglect.
C)   loyalty.
D)   voice.
E)   exit.F) A) and D)
G) B) and D)

Question 10

Which of the following terms refers to the work and nonwork forces that bind us to our current employer?

Accepted Answer

A)   normative impact
B)   affective influence
C)   industry regulations
D)   embeddedness
E)   social influenceF) C) and D)
G) All of the above

Question 11

Which of the following types of employees possesses high commitment and low task performance but performs many of the voluntary "extra-role" activities that are needed to make the organization function smoothly?

Accepted Answer

A)   stars
B)   citizens
C)   lone wolves
D)   apathetics
E)   dogsF) A) and E)
G) C) and D)

Question 12

The factors that increase normative commitment include

Accepted Answer

A)   salary and other monetary benefits.
B)   availability of employment opportunities.
C)   a sense that the organization has invested in the employee.
D)   links to the local community.
E)   organizational culture.F) A) and C)
G) D) and E)

Question 13

Which of the following is True of absenteeism?

Accepted Answer

A)   Long attendance streaks tend to be self-perpetuating.
B)   Employees with good attendance records rarely take sick days
C)   Employees are more likely to be absent on Mondays and Fridays.
D)   An employee who is frequently absent will usually end up quitting.
E)   Up to 65 percent of employees have lied about their reasons for absence.F) B) and E)
G) A) and B) C

Question 14

The progression model of withdrawal behavior has received the most scientific support.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a psychological withdrawal behavior?

Accepted Answer

A)   tardiness
B)   missing meetings
C)   long breaks
D)   moonlighting
E)   absenteeismF) B) and E)
G) B) and D)

Question 16

Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?

Accepted Answer

A)   evaluative commitment
B)   continuance commitment
C)   associative commitment
D)   affective commitment
E)   normative commitmentF) A) and C)
G) A) and E)

Question 17

Many companies pay all or part of an employee's tuition for master's degree programs. If an employee has taken advantage of this, it can increase the employee's level of ________ commitment.

Accepted Answer

A)   normative
B)   affective
C)   continuance
D)   psychological
E)   educationalF) A) and D)
G) B) and C) A

Question 18

According to the ________ model of withdrawal, various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.

Accepted Answer

A)   independent forms
B)   compensatory forms
C)   progression
D)   normative
E)   nominalF) None of the above
G) A) and E) A

Question 19

The ________ model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you are less likely to do another.

Accepted Answer

A)   independent forms
B)   compensatory forms
C)   progression
D)   normative
E)   nominalF) A) and E)
G) A) and D)

Question 20

Mohammed's company recently began offering a series of free leadership seminars aimed at helping lower-level employees enter a management track. It has been very successful, and Mohammed's department manager remarks to his colleague that he has seen a marked increase in ________ among the employees who have taken it.

Accepted Answer

A)   employee retention
B)   affective commitment
C)   perceptions of support
D)   normative commitment
E)   continuance commitmentF) D) and E)
G) C) and E)

Exam 3: Organizational Commitment

An active, constructive response to a negative situation in which individuals attempt to improve the situation, is referred to as

Correct Answer
verified

________ adjustment, the extent to which expatriates have difficulty socializing and interacting with members of the host culture, can affect the level of organizational commitment in global organizations.

Correct Answer
verified

A passive, constructive response to negative events that maintains public support for the situation while the individual privately hopes for improvement is referred to as

Correct Answer
verified

Which model of withdrawal has received the most scientific support?

Correct Answer
verified

Employees who feel a sense of ________ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.

Correct Answer
verified

The ________ model suggests that employees with fewer bonds will be most likely to quit the organization.

Correct Answer
verified

Apathetics tend to respond to negative events with ________ because they are low performers who lack marketable skills and who do not have a high enough level of organizational commitment needed to engage in acts of citizenship.

Correct Answer
verified

Lone wolves are likely to respond to negative events with

Correct Answer
verified

Correct Answer
verified

Which of the following terms refers to the work and nonwork forces that bind us to our current employer?

Correct Answer
verified

Which of the following types of employees possesses high commitment and low task performance but performs many of the voluntary "extra-role" activities that are needed to make the organization function smoothly?

Correct Answer
verified

The factors that increase normative commitment include

Correct Answer
verified

Which of the following is True of absenteeism?

Correct Answer
verified
C

The progression model of withdrawal behavior has received the most scientific support.

Correct Answer
verified

Which of the following is a psychological withdrawal behavior?

Correct Answer
verified

Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?

Correct Answer
verified

Many companies pay all or part of an employee's tuition for master's degree programs. If an employee has taken advantage of this, it can increase the employee's level of ________ commitment.

Correct Answer
verified
A

According to the ________ model of withdrawal, various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.

Correct Answer
verified
A

The ________ model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you are less likely to do another.

Correct Answer
verified

Correct Answer
verified

Exam 3: Organizational Commitment

An active, constructive response to a negative situation in which individuals attempt to improve the situation, is referred to as

Correct AnswerverifiedShow Answer

________ adjustment, the extent to which expatriates have difficulty socializing and interacting with members of the host culture, can affect the level of organizational commitment in global organizations.

Correct AnswerverifiedShow Answer

A passive, constructive response to negative events that maintains public support for the situation while the individual privately hopes for improvement is referred to as

Correct AnswerverifiedShow Answer

Which model of withdrawal has received the most scientific support?

Correct AnswerverifiedShow Answer

Employees who feel a sense of ________ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.

Correct AnswerverifiedShow Answer

The ________ model suggests that employees with fewer bonds will be most likely to quit the organization.

Correct AnswerverifiedShow Answer

Apathetics tend to respond to negative events with ________ because they are low performers who lack marketable skills and who do not have a high enough level of organizational commitment needed to engage in acts of citizenship.

Correct AnswerverifiedShow Answer

Lone wolves are likely to respond to negative events with

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following terms refers to the work and nonwork forces that bind us to our current employer?

Correct AnswerverifiedShow Answer

Which of the following types of employees possesses high commitment and low task performance but performs many of the voluntary "extra-role" activities that are needed to make the organization function smoothly?

Correct AnswerverifiedShow Answer

The factors that increase normative commitment include

Correct AnswerverifiedShow Answer

Which of the following is True of absenteeism?

Correct AnswerverifiedC

The progression model of withdrawal behavior has received the most scientific support.

Correct AnswerverifiedShow Answer

Which of the following is a psychological withdrawal behavior?

Correct AnswerverifiedShow Answer

Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?

Correct AnswerverifiedShow Answer

Many companies pay all or part of an employee's tuition for master's degree programs. If an employee has taken advantage of this, it can increase the employee's level of ________ commitment.

Correct AnswerverifiedA

According to the ________ model of withdrawal, various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.

Correct AnswerverifiedA

The ________ model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you are less likely to do another.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified