Question 1

________ justice is when decision-making outcomes are perceived as fair.

Accepted Answer

A)   Procedural
B)   Interpersonal
C)   Informational
D)   Distributive
E)   RestorativeF) B) and E)
G) A) and D)

Question 2

Affect-based trust is driven by the

Accepted Answer

A)   authority's track record.
B)   authority's strengths and weakness.
C)   trustor's disposition.
D)   trustor's feelings for the trustee.
E)   trustor's rational assessment of the trustee.F) A) and E)
G) All of the above

Question 3

When employees perceive high levels of ________, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

Accepted Answer

A)   risk
B)   profit-centered motives
C)   social responsibility
D)   justice
E)   economic exchangeF) C) and E)
G) D) and E)

Question 4

Lourdes' boss, Miguel, has a temper and has been known to chew employees out for minor infractions, and his behavior is changing the workplace. Given what you know about trust, what is Lourdes most likely experiencing?

Accepted Answer

A)   Lourdes feels as though she might have to become a whistleblower in order to save the company from Miguel's actions.
B)   Lourdes finds herself working more slowly and erratically as she steels herself for another one of Miguel's outbursts.
C)   Lourdes is working more efficiently than ever because she knows Miguel's focus is on the work of other employees.
D)   Lourdes's relationship with Miguel is developing into one based on vaguely defined obligations.
E)   Lourdes feels like she can trust Miguel to look out for her interests as an employee.F) C) and E)
G) A) and D)

Question 5

Which of the following is an example of an especially ethical behavior?

Accepted Answer

A)   moral awareness
B)   economic exchange
C)   abusive supervision
D)   legal compliance
E)   whistleblowingF) A) and D)
G) All of the above

Question 6

Tara and her friend Jeremy work for Bonnano's Grill, a busy restaurant. Tara recently found out that Jeremy has been underreporting his cash sales, reducing the amount he has to tip out the hosts and server assistants. Jeremy would lose his job if the management found out. Using this example, briefly explain the relationships among trust, justice, and ethics.

Accepted Answer

Student answers will vary but should dem...

Question 7

Which of the following is True with regard to affect-based trust?

Accepted Answer

A)   Affect-based trust depends completely on the trustor's propensity to trust.
B)   Affect-based trust is more rational than emotional.
C)   Affect-based trust relies on our feelings.
D)   Affect-based trust is rooted in reason and analysis.
E)   Affect-based trust is the most commonly seen type of trust.F) A) and B)
G) A) and E)

Question 8

Yuka has a great relationship with her boss, Oliver. Oliver demands a lot of his employees, but he gives a lot in return in the form of not only bonuses and other incentives, but also sincere praise and personal accolades. He often asks Yuka for her opinion about things outside her area of expertise, and he communicates that he finds her to be a smart, capable person. As a result, Yuka has no qualms about staying late and taking on extra duties. Which of the following is most likely True about the way Yuka views her job responsibilities?

Accepted Answer

A)   Even though she appreciates Oliver, she sometimes feels taken advantage of.
B)   Her behavior is based primarily on the fact that she has a high propensity for trust.
C)   Her respect for Oliver is based on his integrity and is more rational than emotional in nature.
D)   Even though she loves her job, it is still just a job, and she would leave if she got a better offer.
E)   She has an emotional connection to Oliver and feels theirs is a mutually beneficial relationship.F) B) and C)
G) A) and D)

Question 9

Interpersonal justice is fostered when authorities adhere to which two particular rules?

Accepted Answer

A)   the propriety rule and the equity rule
B)   the respect rule and the accuracy rule
C)   the respect rule and the propriety rule
D)   the truthfulness rule and the respect rule
E)   the propriety rule and the consistency ruleF) A) and B)
G) B) and C)

Question 10

________ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon.

Accepted Answer

A)   Trust propensity
B)   Moral judgment
C)   Moral awareness
D)   Moral intensity
E)   ProprietyF) C) and E)
G) None of the above

Question 11

________ is a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.

Accepted Answer

A)   Corporate social responsibility
B)   Social exchange theory
C)   Rational choice and responsibility
D)   Consequential egoism
E)   Predicted outcome value theoryF) C) and D)
G) B) and E)

Question 12

________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Accepted Answer

A)   Ethics
B)   Justice
C)   Competence
D)   Trust
E)   MoralityF) B) and D)
G) B) and E)

Question 13

Raheem recently hired a new assistant, Cathy. At his office, he often receives confidential letters and documents regarding work, as well as some personal mail, including financial statements. As Raheem often spends much of his day in meetings, he has asked Cathy to collect his mail and leave it on his desk to sort through later. When Cathy gives him the mail, Raheem trusts that she has not stolen or opened any of it. Raheem has a high degree of

Accepted Answer

A)   cognition-based trust.
B)   power-based trust.
C)   moral awareness.
D)   trust propensity.
E)   gullibility.F) None of the above
G) B) and D)

Question 14

The legal component of corporate social responsibility argues that the law represents society's codification of right and wrong and must, therefore, be followed.

Accepted Answer

A) True 
 B)False

Question 15

Marco and Sam lost their jobs when the recession hit and their company had to lay off many of its employees. However, a few workers in their department with less seniority than Marco and Sam kept their jobs. When they confronted their supervisor about this, he offered only vague answers and changed the subject quickly. Given what you know about justice in organizations, why do you think their supervisor might have behaved this way?

Accepted Answer

A)   It is not standard practice for large companies to explain the reasons for laying off large numbers of lower-level employees.
B)   Many managers find sharing bad news to be stressful, leading them to distance themselves rather than to explain decisions.
C)   Their manager was engaging in a passive form of abusive supervision--Sam and Marco likely have a legal case.
D)   Low levels of information tend to prevent wrongful termination claims because most employees just give up.
E)   Honest and adequate explanations actually tend to increase retaliation responses against the organization.F) C) and D)
G) A) and B)

Question 16

Which of the following is a feature of moral development at the preconventional stage?

Accepted Answer

A)   Right versus wrong is referenced to the expectations of one's family and one's society.
B)   Concepts such as doing one's duty and maintaining the social order come to be valued for their own sakes.
C)   People come to emphasize the laws, rules, and orders that govern society.
D)   Right versus wrong is referenced to a set of defined, established moral principles.
E)   Morality is practiced to avoid punishment regardless of any concern about moral order.F) A) and C)
G) A) and D)

Question 17

When employees evaluate outcomes such as pay, rewards, and promotions to determine whether they are allocated using proper norms, they are applying the ________ type of justice.

Accepted Answer

A)   informational
B)   procedural
C)   distributive
D)   interpersonal
E)   retributiveF) B) and C)
G) None of the above

Question 18

What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.

Accepted Answer

An authority's trustworthiness is define...

Question 19

It is argued that ________ represents a sort of "faith in human nature."

Accepted Answer

A)   cognition-based trust
B)   trust propensity
C)   competence
D)   ability
E)   rational assessmentF) A) and B)
G) A) and C)

Question 20

Efforts to improve the quality of life in the communities in which organizations work is typically an effort that comes under the citizenship component of corporate social responsibility.

Accepted Answer

A) True 
 B)False

Exam 7: Trust, Justice, and Ethics

It is argued that ________ represents a sort of "faith in human nature."

Correct Answer
verified

________ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon.

Correct Answer
verified

The legal component of corporate social responsibility argues that the law represents society's codification of right and wrong and must, therefore, be followed.

Correct Answer
verified

Correct Answer
verified

Interpersonal justice is fostered when authorities adhere to which two particular rules?

Correct Answer
verified

Which of the following is True with regard to affect-based trust?

Correct Answer
verified

________ is a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.

Correct Answer
verified

Which of the following is an example of an especially ethical behavior?

Correct Answer
verified

Which of the following is a feature of moral development at the preconventional stage?

Correct Answer
verified

What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.

Correct Answer
verified
An authority's trustworthiness is define...
View Answer

Correct Answer
verified

________ justice is when decision-making outcomes are perceived as fair.

Correct Answer
verified

When employees perceive high levels of ________, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

Correct Answer
verified

Lourdes' boss, Miguel, has a temper and has been known to chew employees out for minor infractions, and his behavior is changing the workplace. Given what you know about trust, what is Lourdes most likely experiencing?

Correct Answer
verified

Correct Answer
verified
Student answers will vary but should dem...
View Answer

When employees evaluate outcomes such as pay, rewards, and promotions to determine whether they are allocated using proper norms, they are applying the ________ type of justice.

Correct Answer
verified

Efforts to improve the quality of life in the communities in which organizations work is typically an effort that comes under the citizenship component of corporate social responsibility.

Correct Answer
verified

Correct Answer
verified

Affect-based trust is driven by the

Correct Answer
verified

________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Correct Answer
verified

Exam 7: Trust, Justice, and Ethics

It is argued that ________ represents a sort of "faith in human nature."

Correct AnswerverifiedShow Answer

________ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon.

Correct AnswerverifiedShow Answer

The legal component of corporate social responsibility argues that the law represents society's codification of right and wrong and must, therefore, be followed.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Interpersonal justice is fostered when authorities adhere to which two particular rules?

Correct AnswerverifiedShow Answer

Which of the following is True with regard to affect-based trust?

Correct AnswerverifiedShow Answer

________ is a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.

Correct AnswerverifiedShow Answer

Which of the following is an example of an especially ethical behavior?

Correct AnswerverifiedShow Answer

Which of the following is a feature of moral development at the preconventional stage?

Correct AnswerverifiedShow Answer

What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.

Correct AnswerverifiedAn authority's trustworthiness is define...View AnswerShow Answer

Correct AnswerverifiedShow Answer

________ justice is when decision-making outcomes are perceived as fair.

Correct AnswerverifiedShow Answer

When employees perceive high levels of ________, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

Correct AnswerverifiedShow Answer

Lourdes' boss, Miguel, has a temper and has been known to chew employees out for minor infractions, and his behavior is changing the workplace. Given what you know about trust, what is Lourdes most likely experiencing?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedStudent answers will vary but should dem...View AnswerShow Answer

When employees evaluate outcomes such as pay, rewards, and promotions to determine whether they are allocated using proper norms, they are applying the ________ type of justice.

Correct AnswerverifiedShow Answer

Efforts to improve the quality of life in the communities in which organizations work is typically an effort that comes under the citizenship component of corporate social responsibility.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Affect-based trust is driven by the

Correct AnswerverifiedShow Answer

________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
An authority's trustworthiness is define...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary but should dem...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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