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Exam 11: Teams: Characteristics and Diversity

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Question 31

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Which of the following examples demonstrates the midway point of the punctuated equilibrium development pattern?

A) Graden finally feels comfortable enough with his role to slip into a mundane routine.
B) Brady realizes his team is failing and asks his supervisors for permission to disband it.
C) Sunny illuminates long festering resentments within the team and progress comes to a standstill.
D) Phyllis and her teammates realize they need to quit messing around and get busy to meet their deadline.
E) Blaine and her associates have worked ahead, so they can relax and do nothing for the duration of the project.

F) A) and C)
G) All of the above

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Question 32

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A musical group and a surgical team are examples of ________ teams.

A) parallel
B) project
C) management
D) action
E) work

F) A) and B)
G) A) and C)

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Question 33

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Identify and briefly describe the five aspects of team composition.

Sandy, Lori, and Piper work on different teams at Martin Manufactured Homes. Sandy's team ensures that all the raw materials, machinery, tools, and other production equipment are available to employees around the clock. Any procurement needs have to be addressed to Sandy, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Lori works as part of a team of eight members who concentrate on the day-to-day production; they also ensure that quality checks are done and inspect each other's work. Piper is the operations manager, who works for five hours in the production department and spends the rest of her time assisting management as an internal consultant on manufacturing issues. Her input is crucial in improving the production process. Piper is part of the ________ team.

Tasks for which the contributions resulting from the abilities of every member are considered in total to determine team performance are ________ tasks.

Wren and Zola are on a team that has been assigned to cut production costs in an electronic component production facility. For several months, they have argued and made no progress. This morning, their supervisor told them that she expected the team to have a viable plan within three weeks. Wren and Zola realize that they need to work together to accomplish team goals, and consequently, they begin to cooperate with one another. Wren and Zola are in the ________ stage of team development.

Charles is an accountant at a large firm. His boss has instituted a plan designed to create high levels of task interdependence. Which of the following is an example of a trade-off resulting from this plan?

In team functions in the past at Bonnie's Barn, a retailer that sells country-themed décor, several employees have consistently displayed certain behaviors. Allie has always motivated the teams to do better. Gary has always challenged the status quo. Thor has performed routine tasks to keep things rolling. Erin has guided the direction of team discussions. Billy has proposed new ideas. Bonnie, the company owner, has assembled a team for a project where all of the decisions have high stakes. Which of the previously mentioned employees would likely be the most valuable for her to add to this particular team?

Team reward structures with hybrid outcome interdependence reward members based on how well they perform as individuals rather than overall team performance.

Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company; the accountant who takes the bookkeeper's work and organizes it into financial statements, including the cash flow statement, the income statement, and the balance sheet; and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence.

Elizabeth is on the same team as Reece, but she never interacts with him because she knows they are on opposite sides of the political ideological spectrum. As a result, their team generates few ideas to help the company. This is an example of

Deep-level diversity has positive effects on team creativity when

________ helps to determine the likelihood that the team can work together effectively into the future.

Which of the following is an example of a function of an action team?

Steel Bar Metalworks is going to implement two new teams in their organization. One team will work on the routine tasks of the organization, such as ordering supplies, scheduling shifts, and inspecting facilities. The other team will be doing complex engineering work related to designing new equipment and products. Explain how task interdependence is likely to influence performance in each of these teams.

In NCAA College Football, the Heisman Trophy is given to the top player, without regard to the performance of the player's team. The award could go to a player whose team does not even reach the playoffs. This award is an example of ________ interdependence.

Differentiate between goal interdependence and outcome interdependence. Provide an example of each.

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of ________ teams.

Team members prefer low task interdependent situations when there is low outcome interdependence.

Which of the following provides an example of a situation with high goal interdependence?