Question 1

A _____ generates an ethical program that creates order by requiring that employees identify with and commit to specific required conduct using legal terms and statutes.

Accepted Answer

A)  values orientation
B)  code of conduct
C)  statement of values
D)  code of ethics
E)  compliance orientationF) B) and D)
G) B) and C)

Question 2

What is the difference between a code of ethics and a code of conduct? ​

Accepted Answer

A)  ​A code of conduct consists of general statements that serve as principles and as the basis for rules of conduct.
B)  ​A code of ethics consists of formal statements that describe what an organization expects of its employees.
C)  ​A code of ethics is more comprehensive than a code of conduct.
D)  ​A code of conduct serves the general public.
E)  ​A code of ethics tends to elicit less debate about specific actions.F) B) and D)
G) B) and E)

Question 3

In the long run, a(n)  ______ orientation may be better for companies, perhaps because it increases employees' awareness of ethics issues at work.

Accepted Answer

A)  code
B)  obedience
C)  compliance
D)  values
E)  individualF) B) and D)
G) B) and C)

Question 4

What is the role of an ethics officer within an organization? What are his or her duties? To whom does the FSGO guidelines recommend that the ethics officer report?

Accepted Answer

Ethics officers are usually responsible ...

Question 5

Which of the following statements about training is false?

Accepted Answer

A)  It can educate employees about the firm's policies and expectations, as well as about relevant laws and regulations and general social standards.
B)  It can dictate personal ethics on the job so employees no longer have differences in beliefs.
C)  It can make employees aware of available resources, support systems, and designated personnel who can assist them with ethical and legal advice.
D)  It can empower employees to ask tough questions and make ethical decisions.
E)  It can affect the influence of organizational culture, coworkers and superiors, and opportunity.F) A) and C)
G) None of the above

Question 6

The individual responsible for implementing disciplinary action for violation of a firm's ethics standards is usually the

Accepted Answer

A)  CEO.
B)  president.
C)  immediate supervisor.
D)  ethics officer.
E)  Chairman of the Board.F) A) and B)
G) A) and C)

Question 7

Organizations can become "bad barrels" because ​

Accepted Answer

A)  the pressure to succeed creates opportunities that reward unethical decisions.
B)  employees do not have the expertise needed to make ethical decisions.
C)  management does not understand complex ethical decisions.
D)  they do not allow employees to pursue their own individual values.
E)  the majority of their employees are unethical.F) A) and B)
G) D) and E)

Question 8

Which of the following is the most comprehensive?

Accepted Answer

A)  Code of values
B)  Code of conduct
C)  Code of ethics
D)  Statement of values
E)  Statement of principlesF) A) and D)
G) C) and E)

Question 9

What is a major problem organizations tend to have when implementing organizational ethics program?

Accepted Answer

A)  They fail to adopt formal corporate codes of ethics.
B)  The government's requirements for ethics programs are too ambiguous.
C)  Wall Street investors demand that companies take illegal action to increase profits.
D)  Financial problems make ethical conduct impossible to pursue.
E)  Top managers don't integrate codes, values, and standards into their firms' corporate cultures.F) A) and B)
G) A) and E)

Question 10

Companies should model their ethics training and communication initiatives after those of their competitors'.

Accepted Answer

A) True 
 B)False

Question 11

In the absence of ethics programs, employees are likely to make decisions based on

Accepted Answer

A)  their observations of how their coworkers and superiors behave.
B)  how they and their family members behave at home.
C)  whatever they can get away with.
D)  their educational backgrounds.
E)  what they did at their previous organizations.F) A) and C)
G) B) and E)

Question 12

Which of the following is not a main goal of successful ethics training programs?

Accepted Answer

A)  Identify key risk areas that employees will face.
B)  Align employee conduct with organizational reputation and branding.
C)  Provide a hierarchy of leadership for employees to contact when they are faced with an ethical dilemma that they do not know how to resolve.
D)  Allow employees to solve ethical issues using their best judgment.
E)  Allow a mechanism for employees to voice their concerns that is anonymous, but allows for the provision of feedback to key questions.F) None of the above
G) B) and D)

Question 13

For an ethics and compliance program to properly function,

Accepted Answer

A)  consistent enforcement and disciplinary action are essential.
B)  employees must be monitored using any means necessary.
C)  it is not necessary to set measurable program objectives.
D)  the same program should be used in all countries of operation, regardless of cultural differences.
E)  the company must wait until after misconduct occurs to develop a means of preventing it.F) B) and E)
G) A) and C)

Question 14

A(n)  _____ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n)  _____ orientation strives to develop shared standards.

Accepted Answer

A)  obedience; values
B)  compliance; values
C)  legal; values
D)  values; compliance
E)  values; obedienceF) A) and B)
G) B) and E)

Question 15

To ensure that an ethics program addresses the needs of the average employee, it should include all of the following except

Accepted Answer

A)  feedback from employees across the firm.
B)  a question-and-answer section.
C)  additional resources for guidance.
D)  lengthy legal documents.
E)  checklists, illustrations, and cartoons where appropriate.F) D) and E)
G) All of the above

Question 16

What is one of the goals of ethics training?

Accepted Answer

A)  To completely eliminate any chances of misconduct.
B)  To identify key risk areas employees will face.
C)  To make the company look good to stakeholders.
D)  To comply with legal requirements.
E)  To train employees on how to address every ethical situation they encounter.F) A) and B)
G) A) and C)

Question 17

Aurico is a company that offers ethics hotline maintenance for organizations. Which component of the Federal Sentencing Guidelines for Organizations compliance program does this service help organizations to satisfy?

Accepted Answer

A)  Code of conduct
B)  Enforcement of standards, codes, and rules
C)  Delegation of authority to ethical persons
D)  Systems for monitoring, auditing, and reporting misconduct
E)  Ethics trainingF) B) and D)
G) A) and B)

Question 18

_____ may be more inclined to engage in unethical organizational conduct because of social isolation that creates insensitivity and a lower level of motivation to regulate ethical decision making.

Accepted Answer

A)  Low-level employees
B)  International managers
C)  Top managers
D)  Government officials
E)  Fortune 500 companiesF) B) and D)
G) C) and E)

Question 19

When measuring the effectiveness of an ethics program, it is important to

Accepted Answer

A)  hire an ethics officer.
B)  perform a financial audit.
C)  adopt a compliance orientation.
D)  establish rules for compliance.
E)  get input from employees.F) A) and C)
G) A) and D)

Question 20

A strong ethics program includes all of the following elements except

Accepted Answer

A)  a clause promising good stock market performance.
B)  a written code of conduct or ethics.
C)  formal ethics training.
D)  auditing, monitoring, enforcement, and revision of standards.
E)  high-level personnel to oversee the program.F) A) and B)
G) C) and E)

Exam 8: Developing an Effective Ethics Program

When measuring the effectiveness of an ethics program, it is important to

Correct AnswerverifiedShow Answer

Which of the following is the most comprehensive?

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Companies should model their ethics training and communication initiatives after those of their competitors'.

Correct AnswerverifiedShow Answer

In the long run, a(n) ______ orientation may be better for companies, perhaps because it increases employees' awareness of ethics issues at work.

Correct AnswerverifiedShow Answer

What is one of the goals of ethics training?

Correct AnswerverifiedShow Answer

What is the difference between a code of ethics and a code of conduct? ​

Correct AnswerverifiedShow Answer

_____ may be more inclined to engage in unethical organizational conduct because of social isolation that creates insensitivity and a lower level of motivation to regulate ethical decision making.

Correct AnswerverifiedShow Answer

In the absence of ethics programs, employees are likely to make decisions based on

Correct AnswerverifiedShow Answer

Which of the following statements about training is false?

Correct AnswerverifiedShow Answer

Aurico is a company that offers ethics hotline maintenance for organizations. Which component of the Federal Sentencing Guidelines for Organizations compliance program does this service help organizations to satisfy?

Correct AnswerverifiedShow Answer

Organizations can become "bad barrels" because ​

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For an ethics and compliance program to properly function,

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The individual responsible for implementing disciplinary action for violation of a firm's ethics standards is usually the

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A(n) _____ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) _____ orientation strives to develop shared standards.

Correct AnswerverifiedShow Answer

To ensure that an ethics program addresses the needs of the average employee, it should include all of the following except

Correct AnswerverifiedShow Answer

What is the role of an ethics officer within an organization? What are his or her duties? To whom does the FSGO guidelines recommend that the ethics officer report?

Correct AnswerverifiedEthics officers are usually responsible ...View AnswerShow Answer

A _____ generates an ethical program that creates order by requiring that employees identify with and commit to specific required conduct using legal terms and statutes.

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Which of the following is not a main goal of successful ethics training programs?

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A strong ethics program includes all of the following elements except

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What is a major problem organizations tend to have when implementing organizational ethics program?

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What is the difference between a code of ethics and a code of conduct?

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Organizations can become "bad barrels" because

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A(n) _ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) _ orientation strives to develop shared standards.

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Ethics officers are usually responsible ...
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