Question 1

From focus groups,3M noticed consumers needed an extra hand when wrapping gifts so they created a Pop-up Tape Dispenser.This was an example of which approach to finding new product ideas?

Accepted Answer

A)   Listening to market complaints
B)   Gaps in the market
C)   Exploring niche markets
D)   Using new technology
E)   Creating new market spaceF) A) and E)
G) A) and D)

Question 2

Which of the following is a disadvantage of standardization in product and service design?

Accepted Answer

A)   Increased number of items held in inventory
B)   Increased training costs
C)   Decreased expenditures on perfecting designs
D)   Decreased product variety
E)   Economies of scaleF) A) and E)
G) A) and C)

Question 3

Which of the following is not a benefit of component commonality?

Accepted Answer

A)   It increases product reliability.
B)   It provides savings in design time.
C)   It provides savings in training time for technicians.
D)   It provides savings based on bulk buying from suppliers
E)   It reduces the inventory that dealers must carry.F) B) and E)
G) A) and D)

Question 4

Which of the following is not a typical source of ideas for new or redesigned products?

Accepted Answer

A)   Front-line employees
B)   Marketing research
C)   Inventory records
D)   Reverse engineering
E)   Research and developmentF) A) and D)
G) B) and C)

Question 5

The process of dismantling and inspecting a competitor's product to discover opportunities for product improvement is called "reverse engineering".

Accepted Answer

A) True 
 B)False

Question 6

Reliability refers to the ability of a product to perform its intended function under extreme,abnormal conditions.

Accepted Answer

A) True 
 B)False

Question 7

Phased reviews for new product projects are intended to delay changes until close to the launch of new products so all changes needed can be dealt with at the same time.

Accepted Answer

A) True 
 B)False

Question 8

Standardization refers to the extent to which there is absence of variety in a part or product.

Accepted Answer

A) True 
 B)False

Question 9

A structured development process involves use of project management techniques.

Accepted Answer

A) True 
 B)False

Question 10

The stage in the product life cycle where companies attempt to prolong a product's useful life by improving its reliability or reducing costs is:

Accepted Answer

A)   incubation.
B)   growth.
C)   maturity.
D)   saturation.
E)   decline.F) B) and E)
G) B) and D)

Question 11

The Taguchi approach to design involves determining the specification settings that will result in robust design in terms of product deterioration,manufacturing,and conditions of use.

Accepted Answer

A) True 
 B)False

Question 12

Internal research and development efforts are the primary source of ideas for new products for all business organizations.

Accepted Answer

A) True 
 B)False

Question 13

"Quality Function Deployment" is a structured approach for ensuring that customer requirements are factored into every aspect of product planning and production.

Accepted Answer

A) True 
 B)False

Question 14

Design changes are least likely during which stage of the product life cycle?

Accepted Answer

A)   Incubation
B)   Growth
C)   Maturity
D)   Saturation
E)   DeclineF) A) and D)
G) C) and D)

Question 15

Modular design supports mass customization by enabling quick assembly of modules to provide customized configurations for individual customers.

Accepted Answer

A) True 
 B)False

Question 16

The process of dismantling and inspecting a competitor's new or revised product for the purpose of gleaning design ideas is called:

Accepted Answer

A)   design by imitation.
B)   product analysis.
C)   reverse engineering.
D)   benchmarking.
E)   none of the choices are correct.F) C) and D)
G) B) and D)

Question 17

Design for assembly means focusing on reducing the number of parts in a product and the methods for putting it together.

Accepted Answer

A) True 
 B)False

Question 18

Manufacturability,i.e.ease of fabrication or assembly,is a key concern in product design because of its impact on cost,productivity,and quality.

Accepted Answer

A) True 
 B)False

Question 19

Services should be designed to minimize variability in service requirements,thereby increasing the efficiency of service delivery processes.

Accepted Answer

A) True 
 B)False

Question 20

Modular design is a form of standardization.

Accepted Answer

A) True 
 B)False

Exam 4: A: Product Design

Manufacturability,i.e.ease of fabrication or assembly,is a key concern in product design because of its impact on cost,productivity,and quality.

Correct AnswerverifiedShow Answer

"Quality Function Deployment" is a structured approach for ensuring that customer requirements are factored into every aspect of product planning and production.

Correct AnswerverifiedShow Answer

From focus groups,3M noticed consumers needed an extra hand when wrapping gifts so they created a Pop-up Tape Dispenser.This was an example of which approach to finding new product ideas?

Correct AnswerverifiedShow Answer

The process of dismantling and inspecting a competitor's new or revised product for the purpose of gleaning design ideas is called:

Correct AnswerverifiedShow Answer

Internal research and development efforts are the primary source of ideas for new products for all business organizations.

Correct AnswerverifiedShow Answer

The Taguchi approach to design involves determining the specification settings that will result in robust design in terms of product deterioration,manufacturing,and conditions of use.

Correct AnswerverifiedShow Answer

Design changes are least likely during which stage of the product life cycle?

Correct AnswerverifiedShow Answer

Standardization refers to the extent to which there is absence of variety in a part or product.

Correct AnswerverifiedShow Answer

The process of dismantling and inspecting a competitor's product to discover opportunities for product improvement is called "reverse engineering".

Correct AnswerverifiedShow Answer

Reliability refers to the ability of a product to perform its intended function under extreme,abnormal conditions.

Correct AnswerverifiedShow Answer

Services should be designed to minimize variability in service requirements,thereby increasing the efficiency of service delivery processes.

Correct AnswerverifiedShow Answer

A structured development process involves use of project management techniques.

Correct AnswerverifiedShow Answer

Design for assembly means focusing on reducing the number of parts in a product and the methods for putting it together.

Correct AnswerverifiedShow Answer

Modular design supports mass customization by enabling quick assembly of modules to provide customized configurations for individual customers.

Correct AnswerverifiedShow Answer

Phased reviews for new product projects are intended to delay changes until close to the launch of new products so all changes needed can be dealt with at the same time.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of standardization in product and service design?

Correct AnswerverifiedShow Answer

The stage in the product life cycle where companies attempt to prolong a product's useful life by improving its reliability or reducing costs is:

Correct AnswerverifiedShow Answer

Which of the following is not a typical source of ideas for new or redesigned products?

Correct AnswerverifiedShow Answer

Modular design is a form of standardization.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of component commonality?

Correct AnswerverifiedShow Answer

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