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Exam 2: Decisions Processes: Value Driven Business

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Question 91

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Review the below list of key terms and determine which one typically occurs during managerial business process improvement.

A) Automation
B) Streamlining
C) Reengineering
D) Improvement

E) A) and B)
F) None of the above

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Question 92

Multiple Choice

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Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to ensure the company has 10 percent market share by the end of the year.When evaluating the current sales numbers,she determines that her sales division has total sales of $3 million and the entire industry has total sales of $50 million.What additional sales must Anne-Marie's division meet to ensure they have 10 percent of the market by the end of the year?

A) $1 million
B) $2 million
C) $5 million
D) $10 million

E) B) and C)
F) A) and D)

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Question 93

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A haptic interface uses technology allowing humans to interact with a computer through bodily sensations and movements-for example,a cell phone vibrating in your pocket.A haptic interface is primarily implemented and applied in virtual reality environments and is used in virtual workplaces to enable employees to shake hands,demonstrate products,and collaborate on projects.

Which of the following are examples of dynamic processes?

Demonstrate the value of business process modeling,and compare As-Is and To-Be models.

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Business process modeling or mapping,is the activity of creating a detailed flowchart or process map of a work process that shows its inputs,tasks,and activities in a ________ sequence.

As the product manager for the eatery division at Whole Foods,Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using aggregation techniques allowing him to see simple roll-ups to complex groupings of interrelated information.Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?

Strategic decisions are highly structured decisions.

What occurs when resources reach full capacity and cannot handle any additional demands limiting throughput and impeding operations?

Sarah Schin was recently hired by Bank West as the Global Director of Human Resources.Her job duties include determining employment policies as well as overseeing all hiring,firing,and training of employees.What type of processes does Sarah's new job demonstrate?

As the product manager for the eatery division at Whole Foods,Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data by looking at details,and details of details of information.Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?

Strategic planning is a customer-facing business process.

As the business and its strategies change,so do the dynamic processes.Examples of dynamic processes include managing layoffs of employees,changing order levels based on currency rates,and canceling business travel due to extreme weather.

Which of the following represents a business process you would find in the Operations Management department?

Which of the below is not considered a challenge facing most managers today?

FedEx is a great example of a company that created a competitive advantage through combining MIS and _______________.

Define critical success factors (CSFs)and key performance indicators (KPIs),and explain how managers use them to measure the success of MIS projects.

Measuring the amount of website traffic is the best way to determine an organization's success.

According to Peter Drucker,what are managers who do things right addressing?