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What is this year's forecast using the naive approach?


A) 22,000
B) 20,000
C) 18,000
D) 15,000
E) 12,000

F) None of the above
G) B) and D)

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What is this year's forecast using trend adjusted (double) smoothing with alpha = 0.2 and beta = 0.1, if the forecast for last year was 56, the forecast for two years ago was 46, and the trend estimate for last year's forecast was 7?

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The Delphi approach involves the use of a series of questionnaires to achieve a consensus forecast.

A) True
B) False

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Gradual, long-term movement in time series data is called:


A) seasonal variation
B) cycles
C) irregular variation
D) trend
E) random variation

F) None of the above
G) B) and D)

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The naive forecast is limited in its application to series that reflect no trend or seasonality.

A) True
B) False

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What is the annual rate of change (slope) of the least squares trend line for these data?


A) 0
B) 200
C) 400
D) 180
E) 360

F) All of the above
G) A) and E)

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The mean absolute deviation (MAD) is used to:


A) estimate the trend line
B) eliminate forecast errors
C) measure forecast accuracy
D) seasonally adjust the forecast
E) all of the above

F) All of the above
G) B) and D)

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What is the forecast for this year using exponential smoothing with alpha = 0.5, if the forecast for two years ago was 16,000?


A) 18,750
B) 19,500
C) 21,000
D) 22,650
E) 22,800

F) A) and E)
G) A) and B)

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What is this year's forecast using a three-year simple moving average?


A) 2,667
B) 2,600
C) 2,500
D) 2,400
E) 2,333

F) A) and B)
G) C) and D)

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A moving average forecast tends to be more responsive to changes in the data series when more data points are included in the average.

A) True
B) False

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An important goal of forecasting is to minimize the average forecast error.

A) True
B) False

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Which of the following is the most valuable piece of information the sales force can bring into forecasting situations?


A) what customers are most likely to do in the future
B) what customers most want to do in the future
C) what customers' future plans are
D) whether customers are satisfied or dissatisfied with their performance in the past
E) what the salesperson's appropriate sales quota should be

F) A) and B)
G) A) and C)

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A manager is using exponential smoothing to predict merchandise returns at a suburban branch of a department store chain.Given a previous forecast of 140 items, an actual number of returns of 148 items, and a smoothing constant equal to .15, what is the forecast for the next period?

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A control chart involves setting action limits for cumulative forecast error.

A) True
B) False

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Given forecast errors of 4, 8, and - 3, what is the mean absolute deviation?


A) 4
B) 3
C) 5
D) 6
E) 12

F) B) and D)
G) D) and E)

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Averaging techniques are useful for:


A) distinguishing between random and non-random variations
B) smoothing out fluctuations in time series
C) eliminating historical data
D) providing accuracy in forecasts
E) average people

F) B) and E)
G) A) and C)

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Given the following historical data, what is the simple three-period moving average forecast for period 6? Given the following historical data, what is the simple three-period moving average forecast for period 6?   A) 67 B) 115 C) 69 D) 68 E) 68.67


A) 67
B) 115
C) 69
D) 68
E) 68.67

F) D) and E)
G) All of the above

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Which of the following is not a step in the forecasting process?


A) determine the purpose and level of detail required
B) eliminate all assumptions
C) establish a time horizon
D) select a forecasting model
E) monitor the forecast

F) B) and C)
G) All of the above

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Which technique is used in computing seasonal relatives?


A) double smoothing
B) Delphi
C) Mean Squared Error (MSE)
D) centered moving average
E) exponential smoothing

F) A) and D)
G) B) and D)

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What is the forecast for this year using the least squares trend line for these data?


A) 163
B) 180
C) 300
D) 420
E) 510

F) None of the above
G) A) and C)

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