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Exam 16: Organizational Culture

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Question 21

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Briefly describe the three major components of culture. Provide an example of each.

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There are three major components to any ...

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Question 22

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Organizations that have cultures in which employees think alike but are not friendly to one another can be considered communal cultures.

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Question 23

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Which of the following is a disadvantage of a strong culture?

Having recently started his job at 7 Days Supermarket, Peter was heard making a comment that "Working at 7 Days Supermarket was not nearly what I expected it to be." This is an example of _____ that occurs in the _____ stage of the socialization process.

_____ is(are) the primary process by which employees learn the knowledge that enables them to understand and adapt to the organization's culture.

The goal of an organization's socialization efforts should be to minimize reality shock as much as possible.

_____ represent the deepest and least observable part of a culture.

Identify and describe the six major types of observable artifacts.

Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers.

_____ cultures are those where all employees are friendly to one another, but everyone thinks differently and does his or her own thing.

Explain the general culture types based on the dimensions of solidarity and sociability.

A culture that attempts to help the greater social good is a _______ culture.

A manager at a company where everyone always wore a dark suit and white shirt ran out of white shirts one day and decided to wear a very light blue shirt to work. Coworkers stared, pointed at him, and commented so negatively to him that at noon, he went out and bought a new white shirt and changed before going back to the office. This situation is indicative of ______.

_____ exist when the overall organizational culture is supplemented by another culture governing a more specific set of employees.

Symbols, rituals, and espoused values are three major types of observable artifacts.

It is easy to stay True to espoused values in times of economic downturns.

In organizations with communal cultures, there is _____ sociability and _____ solidarity.

In general, person-organization fit is more closely related to citizenship behavior than to task performance.

The physical layout of workspaces, dress codes, and the level of technology used are all examples of _____ that are represented by the organization's culture.

Orientation programs provide social knowledge, resources, and psychological support to the protégé both at the beginning of employment and as the protégé continues his or her career with the company.