Question 1

Job enrichment efforts can heighten work accuracy and customer satisfaction, although training and labor costs tend to rise as a result of such changes.

Accepted Answer

A) True 
 B)False

Question 2

Research shows that job satisfaction has _____ correlation with normative commitment.

Accepted Answer

A)   moderate weak
B)   moderate
C)   strong positive
D)   weak positive
E)   weak negativeF) A) and B)
G) A) and C)

Question 3

A person with high job satisfaction will tend to have _____ life satisfaction.

Accepted Answer

A)   weak
B)   high
C)   moderate
D)   high negative
E)   low positiveF) D) and E)
G) A) and B)

Question 4

Of the five facets of value-percept theory, if job satisfaction had to increase to a large extent, which facet should be given high priority for improvement?

Accepted Answer

A)   Pay satisfaction
B)   Promotion satisfaction
C)   Supervision satisfaction
D)   Coworker satisfaction
E)   Satisfaction with the work itselfF) C) and D)
G) A) and D)

Question 5

The developers of the Job Descriptive Index (JDI) survey recommend that surveys in the organization should not be anonymous so that managers can identify which employees are not satisfied and address their specific needs.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following work value categories involve(s)  helping others and working on moral causes?

Accepted Answer

A)   Supervision
B)   Coworkers
C)   Pay
D)   Promotions
E)   AltruismF) B) and E)
G) A) and B)

Question 7

Having prestige, power over others, and fame are examples of work values related to _____.

Accepted Answer

A)   altruism
B)   pay
C)   status
D)   promotion
E)   supervisionF) A) and B)
G) A) and C)

Question 8

Which type of emotion can be best explained as "facing an immediate and concrete danger"?

Accepted Answer

A)   Anger
B)   Anxiety
C)   Fear
D)   Disgust
E)   EnvyF) B) and C)
G) A) and E)

Question 9

Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

Accepted Answer

A) True 
 B)False

Question 10

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Accepted Answer

A)   Attitude surveys
B)   Interviews
C)   Focus groups
D)   Questionnaires
E)   DiscussionsF) B) and C)
G) C) and D)

Question 11

Which of the following is a specific value related to the work itself?

Accepted Answer

A)   High salary
B)   Good supervisory relations
C)   Intellectual stimulation
D)   Enjoyable coworkers
E)   Power over othersF) B) and D)
G) D) and E)

Question 12

The JDI assesses all of the following satisfaction facets except:

Accepted Answer

A)   altruism.
B)   pay.
C)   promotion.
D)   supervisor.
E)   coworker.F) C) and D)
G) A) and E)

Question 13

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is Trueregarding emotions?

Accepted Answer

A)   Failing to live up to your ideal self is termed as guilt, a negative emotion.
B)   Emotions are directed at someone or some circumstance.
C)   Enhancement of identity by taking credit for achievement is a negative emotion.
D)   Revulsion aroused by something offensive is shame.
E)   Being moved by another's situation is a negative emotion.F) B) and D)
G) A) and E)

Question 15

The results of surveys of common work values can be broken down into several general categories. Those general categories include which of the following sets of items?

Accepted Answer

A)   Promotions, altruism, and status
B)   Equity and equality
C)   Meaningfulness of work, responsibility for outcomes, and knowledge of results
D)   Identity, autonomy, and feedback
E)   Joy, pride, hope, and compassionF) A) and D)
G) A) and C)

Exam 4: Job Satisfaction

Which type of emotion can be best explained as "facing an immediate and concrete danger"?

Correct Answer
verified

A person with high job satisfaction will tend to have _____ life satisfaction.

Correct Answer
verified

Which of the following is a specific value related to the work itself?

Correct Answer
verified

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct Answer
verified

Having prestige, power over others, and fame are examples of work values related to _____.

Correct Answer
verified

Which of the following work value categories involve(s) helping others and working on moral causes?

Correct Answer
verified

The results of surveys of common work values can be broken down into several general categories. Those general categories include which of the following sets of items?

Correct Answer
verified

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Correct Answer
verified

Of the five facets of value-percept theory, if job satisfaction had to increase to a large extent, which facet should be given high priority for improvement?

Correct Answer
verified

The developers of the Job Descriptive Index (JDI) survey recommend that surveys in the organization should not be anonymous so that managers can identify which employees are not satisfied and address their specific needs.

Correct Answer
verified

Job enrichment efforts can heighten work accuracy and customer satisfaction, although training and labor costs tend to rise as a result of such changes.

Correct Answer
verified

Which of the following is Trueregarding emotions?

Correct Answer
verified

Research shows that job satisfaction has _____ correlation with normative commitment.

Correct Answer
verified

The JDI assesses all of the following satisfaction facets except:

Correct Answer
verified

Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

Correct Answer
verified

Exam 4: Job Satisfaction

Which type of emotion can be best explained as "facing an immediate and concrete danger"?

Correct AnswerverifiedShow Answer

A person with high job satisfaction will tend to have _____ life satisfaction.

Correct AnswerverifiedShow Answer

Which of the following is a specific value related to the work itself?

Correct AnswerverifiedShow Answer

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct AnswerverifiedShow Answer

Having prestige, power over others, and fame are examples of work values related to _____.

Correct AnswerverifiedShow Answer

Which of the following work value categories involve(s) helping others and working on moral causes?

Correct AnswerverifiedShow Answer

The results of surveys of common work values can be broken down into several general categories. Those general categories include which of the following sets of items?

Correct AnswerverifiedShow Answer

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Correct AnswerverifiedShow Answer

Of the five facets of value-percept theory, if job satisfaction had to increase to a large extent, which facet should be given high priority for improvement?

Correct AnswerverifiedShow Answer

The developers of the Job Descriptive Index (JDI) survey recommend that surveys in the organization should not be anonymous so that managers can identify which employees are not satisfied and address their specific needs.

Correct AnswerverifiedShow Answer

Job enrichment efforts can heighten work accuracy and customer satisfaction, although training and labor costs tend to rise as a result of such changes.

Correct AnswerverifiedShow Answer

Which of the following is Trueregarding emotions?

Correct AnswerverifiedShow Answer

Research shows that job satisfaction has _____ correlation with normative commitment.

Correct AnswerverifiedShow Answer

The JDI assesses all of the following satisfaction facets except:

Correct AnswerverifiedShow Answer

Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

Correct AnswerverifiedShow Answer

Correct Answer
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