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Northrup Grumman saved $2 million in energy costs at a single facility by installing reflective roofs and fluorescent lighting, replacing old equipment, and making minor temperature and humidity-level adjustments. This is an example of the benefit of


A) increasing revenue efforts.
B) marketing programs.
C) sustainability efforts.
D) process management.

E) A) and C)
F) None of the above

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Strategy analysis is the study of the external environments of the firm.

A) True
B) False

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Management innovations such as total quality, just-in-time, benchmarking, business process reengineering, and outsourcing are important, but not enough for building sustainable competitive advantage.

A) True
B) False

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Although such visions cannot be accurately measured by a specific indicator of how well they are being achieved, they do provide a fundamental statement of the __________ of an organization.


A) values, aspirations, and goals
B) expected returns and limitations
C) outstanding debt
D) credibility

E) None of the above
F) C) and D)

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According to Henry Mintzberg, the final realized strategy of a firm is


A) a combination of deliberate and emergent strategies.
B) a combination of deliberate and differentiation strategies.
C) not deliberate.
D) a result of unrealized intended strategy.

E) A) and B)
F) A) and C)

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Learning organizations permit the entire organization to benefit from ____________ talents.


A) internal and external
B) individual and collective
C) internal and collective
D) external and individual

E) B) and D)
F) A) and D)

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There is a positive influence of CSR on the consumer evaluation of companies and their purchasing decisions, according to recent studies.

A) True
B) False

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According to a recent study involving 41 business units in 10 multinational companies, one ambidextrous behavior exhibited by managers is that of being brokers who are always looking to build internal networks.

A) True
B) False

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Focusing on a single stakeholder is a good strategic principle for managers to follow.

A) True
B) False

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As a stakeholder group, communities are interested in good citizenship behavior.

A) True
B) False

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Strategy analysis is the starting point of the strategic management process and consists of the


A) analysis only of the vision, mission, and objectives of the firm.
B) analysis of the relevant internal and external environmental factors only.
C) analysis of relevant competitors only.
D) matching of vision, mission, and objectives with the relevant internal and external environmental factors.

E) B) and C)
F) B) and D)

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Vision statements are used to create a better understanding of the overall purpose and direction of the organization. Vision statements


A) are very specific.
B) provide specific objectives.
C) set organizational structure.
D) evoke powerful and compelling mental images.

E) All of the above
F) B) and D)

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WellPoint Health Network states: WellPoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back in control of their future. This is an example of a


A) strategic objective.
B) vision statement.
C) vague statement of direction.
D) line manager's individual goal.

E) All of the above
F) A) and B)

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The text argues that a strategic perspective in an organization should be emphasized


A) at the top of the organization.
B) at the middle of the organization.
C) throughout the organization.
D) from the bottom up.

E) B) and C)
F) A) and D)

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Environmental sustainability is a value embraced by the most competitive and successful multinational companies.

A) True
B) False

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Supplier stakeholders are concerned with


A) assurance of a continued relationship with the firm.
B) employee benefits.
C) safe working conditions.
D) capital appreciation.

E) B) and C)
F) B) and D)

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Many organizations have a large number of functional areas with very diverse and sometimes competing interests. Such organizations will be most effective if


A) each functional area focuses on achieving their own goals.
B) goals are defined at the bottom and implemented at the top.
C) functional areas work together to attain overall goals.
D) management and employees have separate goals.

E) B) and D)
F) B) and C)

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Sustainability initiatives rarely have difficulty making it through the conventional approval process within corporations because managers are not concerned about their return on investment.

A) True
B) False

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Corporate level strategy focuses on what businesses to compete in and


A) how business can be managed to achieve synergy.
B) how business can be managed to reduce synergy.
C) how the firm can work as a stand-alone entity.
D) how the firm can create more value by operating alone.

E) A) and C)
F) B) and D)

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Strategies should be formulated that enhance foremost the ____________ capacity of a firm.


A) innovative
B) learning
C) implementation
D) business-level

E) A) and B)
F) A) and C)

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