Question 1

What is slice-and-dice capability?

Accepted Answer

A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)  The ability to look at information from different perspectives
C)  Enables users to get details,and details of details,of information
D)  Finds the inputs necessary to achieve a goal such as a desired level of outputE) A) and B)
F) None of the above

Question 2

What is the basic business system that serves the operational level and assists in making structured decisions?

Accepted Answer

A)  OLTP
B)  OLAP
C)  TPS
D)  DSSE) None of the above
F) A) and B)

Question 3

Return on investment indicates the earning power of a project.

Accepted Answer

A) True 
 B)False

Question 4

What is an optimizing system that can find and evaluate solutions with many more possibilities,faster and more thoroughly than a human?

Accepted Answer

A)  Genetic algorithm
B)  Expert system
C)  Intelligent agent
D)  Virtual realityE) A) and B)
F) A) and C)

Question 5

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Accepted Answer

A)  Workflow
B)  Swim lane
C)  Automation
D)  StreamliningE) None of the above
F) C) and D)

Question 6

Which of the below examples indicates when the time is right to initiate a business process change?

Accepted Answer

A)  The market being served makes a distinctive shift
B)  The company is below industry benchmarks on its core processes
C)  The company strategically passes or leapfrogs the competition on key decisions to regain competitive advantage
D)  All of the aboveE) B) and C)
F) A) and B)

Question 7

Data collection,solution generation,and solution implementation are all concepts associated which of the following processes?

Accepted Answer

A)  The six-step problem solving process
B)  The six-step decision making process
C)  The four-step problem solving process
D)  The four-step decision making processE) B) and D)
F) B) and C)

Question 8

Which of the following represents a business-facing process?

Accepted Answer

A)  Loan processing
B)  Order processing
C)  Strategic planning
D)  Customer billingE) All of the above
F) A) and C)

Question 9

Differentiate among business process improvements,streamlining,and reengineering.

Accepted Answer

Business process improvement attempts to...

Question 10

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans,talking clients through the loan process,and providing loans to members.What type of processes does Jessica primarily work with?

Accepted Answer

A)  Business-facing processes
B)  Industry-specific customer facing processes
C)  Customer-facing process
D)  Industry-specific business-facing processesE) B) and D)
F) A) and D)

Question 11

CSF's and KPI's are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Accepted Answer

A)  CSF's are business strategy elements where KPI's measure the progress of the CSF's
B)  CSF's build the business environment where KPI's explain how to build the CSF's
C)  KPI's are used first where CSF's are applied after
D)  KPI's promote employees on their performance where CSF's demote employees based on their performance levelE) All of the above
F) B) and C)

Question 12

Market share measures a firm's external performance relative to that of its competitors.Which of the following represents how a firm measures market share?

Accepted Answer

A)  Multiplying the firm's sales by the industries total sales
B)  Dividing the firm's sales by the total market sales for the entire industry
C)  Subtracting your competitors sales from your total sales
D)  Subtracting the industries total sales from the firm's total salesE) A) and D)
F) A) and C)

Question 13

Effectiveness MIS metrics include throughput,transaction speed,and system availability.

Accepted Answer

A) True 
 B)False

Question 14

Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making,by stimulating human thinking and behavior.

Accepted Answer

The answer of Executive information systems are starting to take...

Question 15

A ____________ is a simplified representation or abstraction of reality.

Accepted Answer

The answer of A ____________ is a simplified representation or...

Question 16

Which of the following would efficiency MIS metrics measure?

Accepted Answer

A)  Response time
B)  System availability
C)  Transaction speed
D)  All of the aboveE) B) and D)
F) All of the above

Question 17

What is the manipulation of information to create business intelligence in support of strategic decision making?

Accepted Answer

A)  OLTP
B)  OLAP
C)  TPS
D)  DSSE) A) and D)
F) A) and C)

Question 18

What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions.

Accepted Answer

A)  OLTP
B)  OLAP
C)  Analytical information
D)  Transactional informationE) A) and B)
F) B) and C)

Question 19

__________ practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Accepted Answer

The answer of __________ practices are the most successful solutions...

Question 20

A neural network is a category of efficiency metrics where it attempts to measure the way the human brain works.

Accepted Answer

A) True 
 B)False

Exam 2: Decisions Processes: Value Driven Business

Return on investment indicates the earning power of a project.

Correct AnswerverifiedShow Answer

A neural network is a category of efficiency metrics where it attempts to measure the way the human brain works.

Correct AnswerverifiedShow Answer

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Correct AnswerverifiedShow Answer

Market share measures a firm's external performance relative to that of its competitors.Which of the following represents how a firm measures market share?

Correct AnswerverifiedShow Answer

CSF's and KPI's are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Correct AnswerverifiedShow Answer

What is slice-and-dice capability?

Correct AnswerverifiedShow Answer

What is an optimizing system that can find and evaluate solutions with many more possibilities,faster and more thoroughly than a human?

Correct AnswerverifiedShow Answer

What is the basic business system that serves the operational level and assists in making structured decisions?

Correct AnswerverifiedShow Answer

What is the manipulation of information to create business intelligence in support of strategic decision making?

Correct AnswerverifiedShow Answer

Data collection,solution generation,and solution implementation are all concepts associated which of the following processes?

Correct AnswerverifiedShow Answer

What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions.

Correct AnswerverifiedShow Answer

Which of the following would efficiency MIS metrics measure?

Correct AnswerverifiedShow Answer

Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making,by stimulating human thinking and behavior.

Correct AnswerverifiedShow Answer

A ____________ is a simplified representation or abstraction of reality.

Correct AnswerverifiedShow Answer

Differentiate among business process improvements,streamlining,and reengineering.

Correct AnswerverifiedBusiness process improvement attempts to...View AnswerShow Answer

Which of the below examples indicates when the time is right to initiate a business process change?

Correct AnswerverifiedShow Answer

__________ practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Correct AnswerverifiedShow Answer

Effectiveness MIS metrics include throughput,transaction speed,and system availability.

Correct AnswerverifiedShow Answer

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans,talking clients through the loan process,and providing loans to members.What type of processes does Jessica primarily work with?

Correct AnswerverifiedShow Answer

Which of the following represents a business-facing process?

Correct AnswerverifiedShow Answer

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Business process improvement attempts to...
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