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Exam 17: Managing Technology and Innovation

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Question 31

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The systematic application of scientific knowledge to a new product,process,or service is called ____.

A) instrumentality
B) benchmarking
C) technology
D) collaboration
E) job enrichment

F) All of the above
G) B) and C)

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Question 32

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The technology life cycle begins with the:

A) bringing together of resources and entrepreneurial initiative.
B) refinement and evolution of a new technology.
C) recognition of a need coupled with potential to satisfy that need through science.
D) decline in usefulness or practicality of a competing product,process,or service.
E) recognition that a new technology is economically practical.

F) A) and D)
G) C) and E)

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Question 33

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Discuss why economic viability must be considered when making technology decisions.Provide an example of a current idea or product and its economic viability.

A product champion is a person who:

The CEO of Presto Inc.is focused on comparing the company's current technology with that of other organizations.This is known as:

An advantage of technology leadership is the first-mover advantage.

_____ help executives decide if there is a good financial incentive for attempting a technological innovation.

Categorizing technologies as base,key,pacing,or emerging is an effort to:

Identify and discuss the four categories of technology.Give an example for each.

Gretchen Corp.is looking for a simple and cost-effective way of acquiring new technology for its present venture.Which of the following methods should Gretchen Corp.utilize for the purpose?

Crystal Corp.has introduced a voice recognition machine system that enables machines to recognize the workers' voice and respond to commands.The company is yet to prove the full value of this product.However,organizations that have used the product appropriately have found that it efficiently speeds up various processes.Crystal Corp.'s voice recognition machine system is an example of a(n) _____ technology.

The similarity between benchmarking and scanning is that both focus on:

Timez Inc. ,a company that prepares individual tax returns,has finally agreed to utilize the IRS system that enables the returns to be transmitted electronically rather than through mail.Almost every other firm in the United States is utilizing the system because it has been proven reliable.The company has accepted the new technology only after a number of threats of account withdrawal from key customers.In this case,Timez should be classified as:

From Scenario E,it can be inferred that Henry plays the role of a(n) ____.

For years,Helia Corp.wanted to develop a face recognition system with which organizations could improve their security features.However,it failed to successfully achieve its objective.The key factor while taking technology decisions that Helia Corp.failed to analyze in the example is technological ____.

Briefly describe the five groups of adopters of a new technology.

_____ technologies have yet to prove their full value but have the potential to alter the rules of competition by providing significant advantage.

Bureaucracy,by its very nature,helps innovation to thrive.

Burger World,a fast-food restaurant chain,had visited Foodi's Joint,its competitor.Foodi's Joint uses a system in which waiters send in orders from phones directly to the kitchen without having to go there.Burger World adopted the same system in its restaurants and in turn Foodi's adopted one of Burger's food processing systems.This is an example of:

A technology audit is the process of clarifying the key technologies upon which an organization depends.