Question 1

Women make up about 47 percent of the workforce.

Accepted Answer

A) True 
 B)False

Question 2

In monolithic organizations,____.

Accepted Answer

A)   minorities are employed in all job levels
B)   minority members identify highly with the company
C)   minority members must adopt the norms of the majority to survive
D)   employee population is relatively diverse
E)   discrimination and prejudice are almost nonexistentF) C) and E)
G) A) and E)

Question 3

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Accepted Answer

A)   Lack of perspective on a differentiated market
B)   Inability to attract and retain motivated employees
C)   Inability to leverage creativity and innovation
D)   Decreasing organizational flexibility
E)   Lack of cohesivenessF) D) and E)
G) All of the above

Question 4

Explain stereotyping and how it affects managing diversity.

Accepted Answer

Stereotyping is the process of making as...

Question 5

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following components of diversity training was the trainer implementing during the second week of training?

Accepted Answer

A)   Scenario building
B)   Awareness building
C)   Skill building
D)   Team building
E)   Self-esteem buildingF) A) and E)
G) A) and C)

Question 7

Frequently employers have found that disabled employees tend to be less dependable than other employees and exhibit higher turnover.

Accepted Answer

A) True 
 B)False

Question 8

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called ____.

Accepted Answer

A)   recrimination
B)   proactive recruitment
C)   affirmative action
D)   the quid pro quo system
E)   positive-effect recruitmentF) A) and D)
G) B) and D)

Question 9

Which of the following is considered a disability under ADA?

Accepted Answer

A)   Chicken pox
B)   Sunburn
C)   Alcoholism
D)   Sinus infection
E)   InfluenzaF) None of the above
G) A) and C)

Question 10

Nationwide,turnover rates have been decreasing as more people are staying with their organizations for a longer period.

Accepted Answer

A) True 
 B)False

Question 11

The term used to refer to all kinds of differences including religious affiliation,age,disability status,economic class,and lifestyle in addition to gender,race,ethnicity,and nationality is:

Accepted Answer

A)   diversity.
B)   hierarchy.
C)   ethical climate.
D)   ethnocentrism.
E)   integrity.F) D) and E)
G) A) and D)

Question 12

A diverse workforce often tends to inhibit organizational flexibility.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is critical for diversity programs to succeed?

Accepted Answer

A)   Obtaining top management's leadership and commitment
B)   Assessing employees' performance on a daily basis
C)   Improving compensatory benefits for all employees
D)   Training minority groups to adapt to the norms of the majority
E)   Encouraging employees to stereotype different colleaguesF) B) and E)
G) D) and E)

Question 14

Based on the description given by Kim,it can be understood that she belongs to a _____ organization.

Accepted Answer

A)   monolithic
B)   pluralistic
C)   multicultural
D)   homogenous
E)   multinationalF) A) and D)
G) A) and C)

Question 15

Affirmative action means special efforts to recruit and hire members of groups that have been discriminated against in the past even if they are not as qualified as others.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following companies is among the top 10 for valuing diversity?

Accepted Answer

A)   Exxon Mobile
B)   Ernst & Young
C)   Pfizer
D)   Citigroup
E)   GoogleF) C) and D)
G) A) and B)

Question 17

Briefly explain why some employers choose NOT to hire people with disabilities.To argue against this attitude,give a few reasons why disabled employees should be hired.

Accepted Answer

Some employers may choose not to hire pe...

Question 18

Work team diversity promotes creativity and innovation because people with different backgrounds:

Accepted Answer

A)   value creativity and innovation.
B)   require creative efforts to bring out their productivity.
C)   hold different perspectives on issues.
D)   are more homogeneous.
E)   increase the likelihood of groupthink.F) D) and E)
G) A) and B)

Question 19

Which of the following is needed for an effective sexual harassment policy?

Accepted Answer

A)   Developing a policy on sexual harassment and keeping it unpublicized
B)   Punishing the offender within a year,though not immediately
C)   Providing training exclusively to female employees on how to protect themselves
D)   Waiting for harassers' confessions before taking action when employees complain of sexual harassment
E)   Establishing a formal complaint procedure in which employees can discuss problemsF) B) and E)
G) A) and D)

Question 20

From Scenario D,it can be inferred that James belongs to a _____ organization.

Accepted Answer

A)   monolithic
B)   pluralistic
C)   multicultural
D)   bureaucratic
E)   multinationalF) B) and D)
G) C) and D)

Exam 11: Managing the Diverse Workforce

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Correct AnswerverifiedShow Answer

Which of the following is considered a disability under ADA?

Correct AnswerverifiedShow Answer

Which of the following components of diversity training was the trainer implementing during the second week of training?

Correct AnswerverifiedShow Answer

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Correct AnswerverifiedShow Answer

Which of the following companies is among the top 10 for valuing diversity?

Correct AnswerverifiedShow Answer

Which of the following is needed for an effective sexual harassment policy?

Correct AnswerverifiedShow Answer

In monolithic organizations,____.

Correct AnswerverifiedShow Answer

Briefly explain why some employers choose NOT to hire people with disabilities.To argue against this attitude,give a few reasons why disabled employees should be hired.

Correct AnswerAnswered by ExamLex AISome employers may choose not to hire pe...View AnswerShow Answer

From Scenario D,it can be inferred that James belongs to a _____ organization.

Correct AnswerverifiedShow Answer

Women make up about 47 percent of the workforce.

Correct AnswerverifiedShow Answer

The term used to refer to all kinds of differences including religious affiliation,age,disability status,economic class,and lifestyle in addition to gender,race,ethnicity,and nationality is:

Correct AnswerverifiedShow Answer

Explain stereotyping and how it affects managing diversity.

Correct AnswerAnswered by ExamLex AIStereotyping is the process of making as...View AnswerShow Answer

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called ____.

Correct AnswerverifiedShow Answer

Nationwide,turnover rates have been decreasing as more people are staying with their organizations for a longer period.

Correct AnswerverifiedShow Answer

A diverse workforce often tends to inhibit organizational flexibility.

Correct AnswerverifiedShow Answer

Affirmative action means special efforts to recruit and hire members of groups that have been discriminated against in the past even if they are not as qualified as others.

Correct AnswerverifiedShow Answer

Which of the following is critical for diversity programs to succeed?

Correct AnswerverifiedShow Answer

Work team diversity promotes creativity and innovation because people with different backgrounds:

Correct AnswerverifiedShow Answer

Frequently employers have found that disabled employees tend to be less dependable than other employees and exhibit higher turnover.

Correct AnswerverifiedShow Answer

Based on the description given by Kim,it can be understood that she belongs to a _____ organization.

Correct AnswerverifiedShow Answer

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Some employers may choose not to hire pe...
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Stereotyping is the process of making as...
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