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Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

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Question 51

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In an integrity-based approach to ethics management,ethos is concerned with conformity with externally imposed standards.

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B) False

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Question 52

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How can developing and maintaining a high ethical standard benefit an organization? Give examples and describe the effects the examples have had on the organization and/or its stakeholders.

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Developing and maintaining a high ethica...

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Question 53

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Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive,execute,and knowingly benefit from corporate misdeeds.

Identify the five components of emotional intelligence (EI).Discuss how each of these factors contributes to the success of a leader or manager.

Methods used for ethics management in a compliance-based approach include education,reduced discretion,auditing and controls,and penalties.

What is a corporate credo? How can it be helpful in shaping the moral dimensions of an organization?

In order to gather information from informal sources,successful executives must be good listeners.

Which of the following is not a part of the three broad sets of capabilities that a leader should possess?

Leaders play a key role in developing and sustaining organization _____________.

The example of Dennis Bakke,CEO of AES,in which he and his team took responsibility for employees who lied to the EPA about water quality at the plant,suggests that for an ethical organization,it is not necessary to do more than just take strong punitive action against those who act contrary to the company-established expected behavior.

Inspiring and motivating people with a mission or purpose is a ______________ for developing an organization that can learn and adapt.

The Sarbanes-Oxley Act of 2002 does not provide legal protection to employee whistleblowers of publicly traded companies.

Barriers in which the design of organization structure,information processing,and reporting relationships,impede the proper flow and evaluation of information are known as _____________.

Refusal to share information,conflicts over resources,conflicts between departments and divisions,and petty interpersonal differences are symptoms of which type of barrier to change?

Briefly discuss how organization reward and evaluation systems can be used to promote organizational ethics.

What are some of the potential drawbacks of emotional intelligence?

Setting a direction is the leadership activity that involves developing a strategic vision of what the organization could become.

Successful learning organizations have a proactive,creative approach to the unknown.

Socially skilled people tend to have a wide circle of acquaintances as well as a knack for finding common ground and building support.This means that they are less likely to be effective in leading change or in having expertise in building and leading teams.

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.