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The text addresses two perspectives of leadership as well as their implications.These two perspectives are


A) romantic and unromantic.
B) romantic and internal control.
C) external control and unromantic.
D) romantic and external control.

E) A) and B)
F) A) and C)

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Management innovations such as total quality,benchmarking,and business process reengineering cannot lead to sustainable competitive advantage because


A) companies that have implemented these techniques have lost money.
B) there is no proof that these techniques work.
C) they cost too much money and effort to implement.
D) every company is trying to implement them.

E) None of the above
F) All of the above

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Symbiosis is the ability to recognize interdependencies among the interests of multiple stakeholders within and outside an organization.

A) True
B) False

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Strategic management involves the recognition of trade-offs between effectiveness and


A) cost.
B) value.
C) return on investment.
D) efficiency.

E) A) and B)
F) C) and D)

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New value creation is a major engine for economic growth and is the main focus of _______________ strategy.


A) portfolio
B) corporate-level
C) business-level
D) entrepreneurial

E) All of the above
F) A) and B)

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The vision and mission statements of a company set the overall direction of the organization.Strategic objectives serve what role?


A) operationalize the mission statement
B) modify the mission statement
C) are a shorter version of the mission statement
D) are only clarified by the board of directors

E) A) and D)
F) B) and D)

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One of the reasons a vision fails is that too much focus can lead to missed opportunities.

A) True
B) False

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Melvin Alexander,executive director of Principled Solutions Enterprise,a management consulting firm specializing in health care,suggests that environmental changes oblige firms to make strategic changes in order to survive.Which of the following is one of the strategic changes he foresees will occur in the next three to five years?


A) changes in the behavior of the health care consumers
B) reduction in the number of available medical doctors
C) increases in the number of locations of health care facilities
D) decreases in information technology investment

E) A) and D)
F) C) and D)

Correct Answer

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Strategies should be formulated that enhance foremost the ____________ capacity of a firm.


A) innovative
B) learning
C) implementation
D) business-level

E) A) and B)
F) A) and C)

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A good mission statement,by addressing each principal theme,must communicate why an organization is special and different.

A) True
B) False

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Leaders are responsible for creating a learning organization so that the entire organization can benefit only from the individual talents.

A) True
B) False

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Managers should do more than focus on short-term financial performance.One concept that helps managers do this is stakeholder symbiosis.This means that


A) stakeholders are dependent on each other for their success.
B) stakeholders look out for their individual interests.
C) one can only gain at the expense of someone else.
D) all stakeholders want to maximize shareholder returns.

E) A) and C)
F) A) and D)

Correct Answer

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In contrast to the vision of an organization,its mission should


A) be shorter in length.
B) encompass both the purpose of the company as well as the basis of competition.
C) encompass all the major rules and regulations of the corporate work force.
D) be less detailed.

E) A) and D)
F) All of the above

Correct Answer

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According to a recent study involving 41 business units in 10 multinational companies,one ambidextrous behavior exhibited by managers is that of being brokers who are always looking to build internal networks.

A) True
B) False

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In large organizations,the potential exists for different parts of an organization to pursue its own goals rather than the overall company goals.Proper _______ can help to resolve conflicts when they arise.


A) mission statements
B) vision statements
C) organization structure
D) objectives

E) All of the above
F) None of the above

Correct Answer

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The final realized strategy of a firm is a combination of deliberate and emergent strategies.

A) True
B) False

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Firms must exercise either informational control or behavioral control in order to assure proper strategy implementation.

A) True
B) False

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There are few benefits to having broad investment throughout the organization in the strategic management process.

A) True
B) False

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The ROI on sustainability efforts can be difficult to quantify because


A) an excess of necessary data for accurate calculation is readily available.
B) benefits from such projects are tangible.
C) the payback period is on a different time frame.
D) the payback period is on the same time frame.

E) A) and B)
F) All of the above

Correct Answer

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The vision of an organization is the top level of its hierarchy of organizational goals.The vision statement should be massively inspiring,overarching,and long term.

A) True
B) False

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