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Exam 7: Trust, Justice, and Ethics

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Question 51

Multiple Choice

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The _____ rule requires that the decision-making procedures and outcomes that the authorities explain to employees are honest and candid.

A) propriety
B) respect
C) consistency
D) equity
E) truthfulness

F) A) and B)
G) A) and C)

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Question 52

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Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.

A) True
B) False

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Question 53

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Employees gauge procedural justice by asking whether decision outcomes,such as pay,rewards,evaluations,promotions,and work assignments,are allocated using proper norms.

The first step in the four-component model of ethical decision making is _____.

Cognition-based trust is driven by the:

Which of the following is an informational justice rule?

Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.

Employees who do not trust their authorities have _____ relationships that are based on narrowly defined,quid pro quo obligations.

_____ is a dimension of trustworthiness,that is defined as the skills,competencies,and areas of expertise that enable an authority to be successful in some specific context.

An organization's reputation reflects the prominence of its brand in the minds of the public and the perceived quality of its goods and services.

The characteristics or attributes of a trustee that inspire trust are defined as his _____.

Just a week into the job at the marketing and advertising division of a company,Alex,Neil,and John were given the task of creating an advertisement campaign for the company's new product.Alex and Neil had much trouble with the task and when John volunteered to take it up on their behalf,they readily agreed.Though they had no idea of John's skills in this area,they felt that John could be trusted to do a good job.John,who had done a paper on marketing while in college,reviewed numerous articles,studied the new product thoroughly,and came up with a campaign that received good reviews from his team leaders.

Integrity is defined as the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.

Leo Motors has an HR policy that does not allow its newly hired employees to work on committee projects or get involved in the union meetings.This is done to ensure that the new employees can concentrate on their work and do not get distracted with other minor issues.Which of the following allocation norms has Leo Motors adopted?

The willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions is called _____.

Safe Heaven Laboratories has a very liberal atmosphere where all employees are welcome to participate in the decision-making process.The company values the feedback and suggestions given by the employees who in turn are pleased that they are able to express their opinions freely.Which of the following dimensions of justice is the company promoting by giving its employees voice?

When employees perceive high levels of _____,they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

The _____ rule reflects whether authorities refrain from making improper or offensive remarks.

Which of the following specific principles considers an act to be morally right if the decision maker freely decides to pursue either short-term or long-term interests?

_____ is a perspective that acknowledges that the responsibility of a business encompasses the economic,legal,ethical,and citizenship expectations of society.