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An organization can build an obligation-based sense of commitment by becoming a charitable organization.Explain.

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Charitable efforts have several potentia...

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When employees engage in moonlighting,they use work time and resources to complete something other than their job duties,such as assignments for another job.

A) True
B) False

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Employees who feel a sense of _____ commitment tend to engage in more interpersonal and organizational citizenship behaviors,such as helping,sportsmanship,and boosterism.


A) normative
B) evaluative
C) affective
D) proactive
E) continuance

F) B) and C)
G) A) and E)

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Voice is defined as a passive,constructive response to a negative work event that maintains public support for the situation while the individual privately hopes for improvement.

A) True
B) False

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An active,destructive response by which an individual either ends or restricts organizational membership is referred to as _____.


A) voice
B) exit
C) loyalty
D) neglect
E) ignorance

F) B) and E)
G) None of the above

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"_____" contracts reflect employees' beliefs about what they owe the organization and what the organization owes them.


A) Cultural
B) Transactional
C) Psychological
D) Normative
E) Relational

F) A) and B)
G) A) and C)

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Define organizational commitment.Briefly describe the three types of organizational commitment.

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Organizational commitment is defined as ...

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EuroOne,a mutual fund company,is cutting its human resource in large numbers because of the recession.The employees who still have their jobs are angered and depressed by the happenings.They have lost the trust they had in the management and are not sure if their future is secure with EuroOne.The employees are facing the "_____ syndrome."


A) outsourcing
B) survivor
C) decay
D) erosion
E) progression

F) A) and B)
G) A) and E)

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"_____" possess low levels of both organizational commitment and task performance.


A) Stars
B) Citizens
C) Lone wolves
D) Apathetics
E) Dogs

F) None of the above
G) C) and D)

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The desire to remain a member of an organization due to emotional attachment to,and involvement with,that organization is called "_____ commitment."


A) continuance
B) affective
C) evaluative
D) normative
E) associative

F) B) and D)
G) B) and C)

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Nelson Roe works as an assistant coach for the Washington Wizards in the NBA.Recently he was offered the Head-coaching duties at the Portland Blazers.Though their terms and remuneration were very attractive and it would be a huge career move for Nelson,he declined the offer.He felt it was with Washington Wizards that he learned and developed as a coach,and that staying back at Washington Wizards is the right thing to do and is his obligation.This is an example of _____ commitment.


A) continuance
B) intuitive
C) evaluative
D) normative
E) affective

F) B) and D)
G) A) and E)

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Which of the following types of employees possesses high commitment and low task performance but perform many of the voluntary "extra-role" activities that are needed to make the organization function smoothly?


A) Stars
B) Citizens
C) Lone wolves
D) Apathetics
E) Dogs

F) A) and E)
G) None of the above

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Affective commitment is defined as a desire to remain a member of an organization due to an emotional attachment to,and involvement with,that organization.

A) True
B) False

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The _____ model of withdrawal argues that the various withdrawal behaviors are positively correlated.For example,the tendency to daydream or socialize leads to the tendency to come in late or take long breaks,which leads to the tendency to be absent or quit.


A) independent forms
B) compensatory forms
C) progression
D) normative
E) nominal

F) A) and D)
G) B) and E)

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Define embeddedness.Which type of commitment does it strengthen?

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Embeddedness summarizes a person's links...

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Employees who feel a sense of continuance commitment identify with the organization,accept that organization's goals and values,and are more willing to exert extra effort on behalf of the organization.

A) True
B) False

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Employees falling under the category of "lone wolves" possess low levels of both organizational commitment and task performance and merely exert the minimum level of effort needed to keep their jobs.

A) True
B) False

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"Lone wolves" is one of the four types of employees based on the degree of organizational commitment and task performance."Lone wolves" are likely to respond to negative events with _____.


A) loyalty
B) exit
C) neglect
D) voice
E) ignorance

F) A) and D)
G) C) and E)

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"_____ commitment" is defined as a desire to remain a member of an organization because of an awareness of the costs associated with leaving it.


A) Continuance
B) Affective
C) Associative
D) Normative
E) Situational

F) A) and D)
G) A) and C)

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The erosion model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.

A) True
B) False

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