A) Find an excuse to fire the employee; he is just an injury lawsuit waiting to happen.
B) Tell your boss that the hotel should close down its on-premises laundry and send the hotel's laundry to an outside contractor.
C) Replace the hotel's carts with "raising platform" carts.
D) Transfer the employee who is complaining to another department.
Correct Answer
verified
Multiple Choice
A) water flowing rapidly through a pipe is abruptly stopped.
B) calcium and other substances in water clog a pipe.
C) water is incorrectly treated by the water softener.
D) water in hot water heaters is brought to high temperatures too quickly.
Correct Answer
verified
Multiple Choice
A) applying too much heat at the end of the drying cycle
B) taking too long to load or unload the dryers
C) underloading the dryers
D) allowing laundry to dry too long
Correct Answer
verified
Multiple Choice
A) subject laundry to successive "baths" within the same cylinder.
B) drain the water from the laundry before moving it along to the next bath within the washer.
C) subject laundry to a centrifugal force within each bath in order to promote cleaning.
D) transfer both the water and the laundry to the next bath within the washer.
Correct Answer
verified
Multiple Choice
A) helps prevent laundry from wrinkling.
B) keeps tunnel washers from overheating.
C) can be a feature of both washer-extractors and dryers.
D) a and c
Correct Answer
verified
Multiple Choice
A) The colors of the no-iron fabrics "bleed" into the wash water.
B) The no-iron fabrics become wrinkled.
C) The no-iron fabrics lose their elastic strength and tear more easily.
D) The edges of the no-iron fabrics become more susceptible to fraying.
Correct Answer
verified
Multiple Choice
A) An on-premises laundry should be located as close to hotel guestrooms as possible.
B) An on-premises laundry should not be located in an area or room with an outside wall.
C) A cement floor with easily cleanable drains is ideal for an on-premises laundry.
D) All of the above.
Correct Answer
verified
Multiple Choice
A) must be regularly checked for lint and dirt.
B) should never be locked.
C) are self-maintaining because the laundry cleans them as it slides through.
D) should only be locked at night.
Correct Answer
verified
Multiple Choice
A) maintaining laundry equipment.
B) staffing the laundry.
C) keeping the laundry's utility costs within budget.
D) a and c
Correct Answer
verified
Multiple Choice
A) gas.
B) electricity.
C) steam.
D) coal.
Correct Answer
verified
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