Question 1

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Accepted Answer

A) True 
 B)False  True

Question 2

List and describe the contribution of Jim Collins.

Accepted Answer

In 2001, Jim Collins authored an influen...

Question 3

______ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Accepted Answer

A)   Adam Smith
B)   Frederick Taylor
C)   Max Weber
D)   Henri Fayol
E)   Abraham MaslowF) A) and C)
G) None of the above

Question 4

What are the shortcomings of Max Weber's bureaucratic approach to management?

Accepted Answer

Bureaucracy can be efficient and product...

Question 5

Which of the following is true of the sociotechnical systems theory?

Accepted Answer

A)   It emphasizes the perspective of senior managers within the organization and argues that management is a profession and can be taught.
B)   It suggests that organizations are effective when their employees have the right tools, training, and knowledge to make products and services that are valued by customers.
C)   It believes that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals.
D)   It advocates the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
E)   It attempts to build specific procedures and processes into operations to ensure coordination of effort.F) A) and E)
G) B) and D) B

Question 6

Summarize quantitative management as a contemporary approach to management.

Accepted Answer

During World War II, military planners b...

Question 7

What does initiative as one of Henri Fayol's 14 principles of management refer to?

Accepted Answer

A)   encouraging employees to act on their own in support of the organization's direction
B)   promoting a unity of interests between employees and management
C)   determining the relative importance of superior and subordinate roles
D)   assigning only one supervisor to each employee
E)   dividing work into specialized tasks and assigning responsibilities to specific individualsF) B) and D)
G) C) and D)

Question 8

The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?

Accepted Answer

The essential facts about change are the...

Question 9

Reductions in the average cost of a unit production as the total volume produced increases is

Accepted Answer

A)   systematic management.
B)   economies of scale.
C)   Hawthorne Effect.
D)   human relations.
E)   trial-and-error.F) A) and D)
G) D) and E)

Question 10

In the context of Scenario C, which of the following principles of management does Janice's manager believe in?

Accepted Answer

A)   scientific management
B)   Douglas McGregor's Theory X
C)   Abraham Maslow's Hierarchy of Needs theory
D)   Henri Fayol's principle of esprit de corps
E)   systematic managementF) B) and C)
G) A) and B)

Question 11

Lillian Gilbreth focused on the human side of management and was interested in how job satisfaction motivated employees.

Accepted Answer

A) True 
 B)False

Question 12

Management could not emerge as a formal discipline even after the industrial revolution ended.

Accepted Answer

A) True 
 B)False

Question 13

Which of Henri Fayol's 14 principles of management refers to keeping communications within the chain of command?

Accepted Answer

A)   discipline
B)   authority
C)   unity of command
D)   scalar chain
E)   equityF) None of the above
G) C) and D)

Question 14

When a manager treats employees as lazy, unmotivated, and in need of tight supervision, the employees eventually meet the manager's expectations by acting that way. According to Douglas McGregor, this is known as

Accepted Answer

A)   a contingency.
B)   an open system.
C)   a physiological need.
D)   a self-fulfilling prophecy.
E)   a bureaucratic approach.F) C) and D)
G) B) and E) D

Question 15

The critics of scientific management claimed that

Accepted Answer

A)   organizations that need rapid decision making and flexibility may suffer with this approach.
B)   managers may ignore appropriate rules and regulations.
C)   managers were not trained to apply the principles of the theory.
D)   it leads to too much authority being vested in too few people.
E)   it did not help managers deal with broader external issues.F) C) and D)
G) A) and D)

Question 16

In the context of managerial approaches, which of the following is true of change?

Accepted Answer

A)   The best managers today embrace change by moving from contemporary managerial approaches to classic managerial approaches.
B)   If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business environment.
C)   Management knowledge and practices remain constant in the face of change.
D)   Change prevents businesses from achieving greater quality and speed.
E)   Change is happening at a slower rate than at any other time in history.F) A) and B)
G) All of the above

Question 17

Organizations are open systems, and they are dependent on _____ from the outside world, such as raw materials, human resources, and capital.

Accepted Answer

A)   contingencies
B)   inputs
C)   intangibles
D)   control systems
E)   outputsF) A) and E)
G) D) and E)

Question 18

What are the four principles of scientific management as identified by Frederick Taylor?

Accepted Answer

Taylor identified four principles of sci...

Question 19

Who suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks?

Accepted Answer

A)   Adam Smith
B)   Henri Fayol
C)   Henry Gantt
D)   Abraham Maslow
E)   Max WeberF) C) and D)
G) A) and D)

Question 20

In the context of Scenario C, Janice is losing interest in her job as a result of her manager's beliefs about his workers. Janice can try to change this belief by subscribing to which approach?

Accepted Answer

A)   qualitative management
B)   Theory X and Theory Y
C)   Systems Theory
D)   organizational behavior
E)   the Hawthorne effectF) B) and D)
G) A) and E)

Exam 2: The Evolution of Management

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Correct AnswerverifiedTrue

List and describe the contribution of Jim Collins.

Correct AnswerverifiedIn 2001, Jim Collins authored an influen...View AnswerShow Answer

______ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Correct AnswerverifiedShow Answer

What are the shortcomings of Max Weber's bureaucratic approach to management?

Correct AnswerverifiedBureaucracy can be efficient and product...View AnswerShow Answer

Which of the following is true of the sociotechnical systems theory?

Correct AnswerverifiedB

Summarize quantitative management as a contemporary approach to management.

Correct AnswerverifiedDuring World War II, military planners b...View AnswerShow Answer

What does initiative as one of Henri Fayol's 14 principles of management refer to?

Correct AnswerverifiedShow Answer

The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?

Correct AnswerverifiedThe essential facts about change are the...View AnswerShow Answer

Reductions in the average cost of a unit production as the total volume produced increases is

Correct AnswerverifiedShow Answer

In the context of Scenario C, which of the following principles of management does Janice's manager believe in?

Correct AnswerverifiedShow Answer

Lillian Gilbreth focused on the human side of management and was interested in how job satisfaction motivated employees.

Correct AnswerverifiedShow Answer

Management could not emerge as a formal discipline even after the industrial revolution ended.

Correct AnswerverifiedShow Answer

Which of Henri Fayol's 14 principles of management refers to keeping communications within the chain of command?

Correct AnswerverifiedShow Answer

When a manager treats employees as lazy, unmotivated, and in need of tight supervision, the employees eventually meet the manager's expectations by acting that way. According to Douglas McGregor, this is known as

Correct AnswerverifiedD

The critics of scientific management claimed that

Correct AnswerverifiedShow Answer

In the context of managerial approaches, which of the following is true of change?

Correct AnswerverifiedShow Answer

Organizations are open systems, and they are dependent on _____ from the outside world, such as raw materials, human resources, and capital.

Correct AnswerverifiedShow Answer

What are the four principles of scientific management as identified by Frederick Taylor?

Correct AnswerverifiedTaylor identified four principles of sci...View AnswerShow Answer

Who suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks?

Correct AnswerverifiedShow Answer

In the context of Scenario C, Janice is losing interest in her job as a result of her manager's beliefs about his workers. Janice can try to change this belief by subscribing to which approach?

Correct AnswerverifiedShow Answer

Correct Answer
verified
True

Correct Answer
verified
In 2001, Jim Collins authored an influen...
View Answer

Correct Answer
verified

Correct Answer
verified
Bureaucracy can be efficient and product...
View Answer

Correct Answer
verified
B

Correct Answer
verified
During World War II, military planners b...
View Answer

Correct Answer
verified

Correct Answer
verified
The essential facts about change are the...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Taylor identified four principles of sci...
View Answer

Correct Answer
verified

Correct Answer
verified